New Database template questions - Org name creation

[ginny listman]

On Tue, 16 Apr 2002, Dawn Martin wrote:

> Just wondering why a ticket can not be automatically assigned and
> the org ID request processed quicker. If a company is wanting to
> send in a request for an ASN (short template, short turn around
> time if completed correctly) the process is just getting longer.

Our Ticketing System will be revamped in a later phase.  Adding a ticket
to a web-based request can be discussed at that time. 

Yes, we are increasing the processing time to request an ASN.  This is
based on the fact that many of the ASN requests are rejected due to lack
of information.  If we require that the customer pre-register the
Organization, it will increase the likelihood of successfully obtaining
an AS number.

> 
> Other companies are able to process requests very quickly, isn't
> there other ways that ARIN can assign an org-id that doesn't extend
> the processing time?
> 
> Infusing a process within another process only tends to irritate
> people.
> 

This whole process is designed so that the customer establishs a
relationship with ARIN before requesting resources.  For existing
customers, this relationship is already established.  This will only
affect future customers.  We believe through proper training, the
community will see the benefits of the Org ID.

> -Dawn Martin
> 
> On Tue, 9 Apr 2002, Dawn Martin wrote:
> 
> >>   I would like to find out how long it is going to take to
> >> generate an Org ID. If it is web-based I would like to see
> >> this be nearly instant, so people don't need to wait for
> >> email etc. I think email should be sent but if the org ID could
> >> be displayed once the user requests one on the web they can
> >> then immediately use a text or web based template to request
> >> what they are really trying to do.
> 
> Ginny Listman:
> 
> > Since our production database is behind the firewall and all
> templates
> > will need to be processed by our Ticketing System first, we will be
> unable
> > to provide an instant response. However, the org templates will be
> > auto-processed, reducing the turn around time.
> >
>