[ppml] Policy Proposal 2003-1: Human Point of Contact

jlewis at lewis.org jlewis at lewis.org
Fri Mar 7 14:16:05 EST 2003


> > Further, at least one ABUSE contact should list a phone number which, during
> > normal business hours in the timezone applicable to the address listed on
> > said POC is answered by one or more live human beings capable of addressing
> > network abuse.  Further, that contact's Comment field should contain the
> > phrase "Live Contact" followed by the hours in 24hr format with timezone,
> > such as "Live Contact 0800-1700 US/Pacific Time".  The timezone should
> > be a POSIX timezone name.

That every network has a static schedule for when people are available for 
phone calls to handle abuse issues would be a bad assumption.  


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