[arin-discuss] Bringing back IP resource Request Templates

[Robert Marder]

> All of these reasons are simply illustrating problems
> that could be fixed.  For example a proper HA infrastructure that is
> architected properly.

I would imagine that would cost ARIN significantly more than just 
retaining email templates - a technology already developed and proven, 
with inherent HA build in via SMTP, rather than maintaining the expense 
and complexity of a HA web interface.

As far as XML based templates - that seems quite irrelevant to me. 
<item>value</item> is just as easy/hard to parse as item: value\n

Personally, I think the existing santax should be retained, because it 
works, and it's human and machine readable better than XML is.

On 02.04.2012 14:52, Alec Ginsberg wrote:
> Once again...  All of these reasons are simply illustrating problems
> that could be fixed.  For example a proper HA infrastructure that is
> architected properly.
>
> So for all the email template fans.  Would you be ok if it was an XML
> template?
>
> Sent from my iPhone
>
> On Apr 2, 2012, at 2:49 PM, "Robert Marder" <ram at robertmarder.com> 
> wrote:
>
>> This is another very good reason.
>>
>> Just take a look at ARIN's recent maintenance: email templates were
>> queued, the web interface and the REST API were both completely 
>> down.
>>
>> It's simply much easier and more reliable to automate email template
>> submissions than deal with the web interface or web api.
>>
>> On 02.04.2012 14:41, John Brown wrote:
>>> Templates don't require a web browser.
>>> I've watched hardware vendors move away from CLI to Web based 
>>> config.
>>> It sucks for many reasons.  Web looks nicer but doesn't always work
>>> when you need it to.
>>>
>>>
>>> Email templates allow for a Fire and forget.
>>> Web template (via api, curl, etc) requires that the server be
>>> reachable and able to process in realtime.
>>>
>>> eMail template can be generated, sent to the SMTP server and then
>>> handled.
>>> If ARIN's system isn't able to process, that's ok, the email is
>>> QUEUED, either a secondary MX in the "inbox".
>>>
>>> Meanwhile the human can go home and know that the job is submitted,
>>> save lost email in transit.
>>>
>>> If the request requires a change, you can easily edit the email
>>> template and re-submit.  Not so with dynamic / live web interface.
>>>
>>>
>>> ARIN should provide multiple I/O paths.
>>>
>>>
>>>> -----Original Message-----
>>>> From: arin-discuss-bounces at arin.net [mailto:arin-discuss-
>>>> bounces at arin.net] On Behalf Of Chris Cappuccio
>>>> Sent: Monday, April 02, 2012 1:30 PM
>>>> To: Robert Marder
>>>> Cc: arin-discuss at arin.net
>>>> Subject: Re: [arin-discuss] Bringing back IP resource Request
>>>> Templates
>>>>
>>>> On 04/02/12 12:24, Robert Marder wrote:
>>>>> I agree as well.
>>>>>
>>>>> Templates are easier to fill out and it's nice to have a
>>>> convenient
>>>>> log of all my requests.
>>>> Most of the cases made here for templates seem like lame excuses.
>>>> The web
>>>> interface could do all of these things and do them better than 
>>>> your
>>>> e-mail
>>>> client. What do you think the money that you pay to ARIN goes for?
>>>>
>>>> The real reason would be that folks who do lots of small/frequent
>>>> updates
>>>> have to do them by hand instead of doing them on the web. But the
>>>> web
>>>> interface is supposed to accommodate that as well. We're talking
>>>> about
>>>> dumping text editors and SMTP for HTTP forms which can be handled
>>>> automatically as well. But the people who need this functionality
>>>> have
>>>> probably already figured out how to get it with ARIN.
>>>>
>>>> Chris
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