[ARIN-consult] ACSP Consultation: Deleting Aged Report Request Tickets

Adam Thompson athompso at athompso.net
Mon Jul 1 10:52:02 EDT 2019


Acknowledged.  I'm saying there is some value in those reports, months or years later.  Not a *lot* of value, necessarily, but certainly non-zero.  The casual, instant access to them is what makes them still useful IMHO.
-Adam


On July 1, 2019 9:25:00 a.m. CDT, John Curran <jcurran at arin.net> wrote:
>On 1 Jul 2019, at 10:11 AM, Adam Thompson
><athompso at athompso.net<mailto:athompso at athompso.net>> wrote:
>
>As an alternate suggestion, I don't see any problem with moving those
>records out of the mainline UI onto another page and into another
>database.
>
>Acknowledged.
>
>Like many others here, though, I'm puzzled at how a modern database
>system could be this badly hobbled (in an apparently-intractable way)
>by mere millions of tickets.
>
>The ARIN Online system handles these tickets now quite capably, but
>staff prepared the suggestion because it is clear that the system
>performance could be even better if we did not have infinite retention
>on tickets which are created solely for report generation.   Users can
>run these reports at any time to obtain such information if they desire
>it.
>
>Again, the only reason these tickets exist is that the time to go
>through the entire registry history and generate historical reports is
>significant and thus not real-time – if information had been available
>instantly, then we would have instead had it displayed directly on the
>screen and there never would have been any “report ticket" generated in
>the first place.   Given that ARIN Online creates such “report tickets”
>on the users behalf (and the questionable value of the report output
>months later), it was felt best to assign an expiration on the these
>ticket types.
>
>Thanks,
>/John
>
>John Curran
>President and CEO
>American Registry for Internet Numbers

-- 
Sent from my Android device with K-9 Mail. Please excuse my brevity.
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