[ARIN-Suggestions] Three New Suggestions 2013.27, 2013.28, and 2013.29

[ARIN]

ARIN has received three new suggestions to the ACSP: 2013.27, 2013.28, 
and 2013.29. The suggestions are provided below. ARIN will issue an 
initial response within 10 business days.

Regards,

Communications and Member Services

American Registry for Internet Numbers (ARIN)

***
*Suggestion 2013.27:  POC VALIDATION MESSAGING DESTINATION*

https://www.arin.net/participate/acsp/suggestions/2013-27.html

POC validation should be sent to my actual email address, not some 
"message center" thing I never see inside ARIN online.

*Suggestion 2013.28: POC VALIDATION MESSAGE REMOVAL UPON VALIDATION*

https://www.arin.net/participate/acsp/suggestions/2013-28.html

POC Validation Messages on my ARIN Online "Message Center" should be 
removed automatically once the POC is validated.

This is especially true in the case of a role POC where it is likely 
that person A will have validated the contact long before person B even 
logs into ARIN online to see the message sitting in their inbox. The 
presence of a "Message Waiting" flag upon logging into ARIN online 
creates an unnecessary duplication of effort across all of the 
representatives attached to the role POC because each one has to go in 
and check the message, then check that the POC has been validated.
*
**Suggestion 2013.29: IMPROVE ARIN ONLINE FORM TIME-OUT BEHAVIOR*

https://www.arin.net/participate/acsp/suggestions/2013-29.html

Bug Report: Timed-out ticket forms are not graceful.

To reproduce:

     Log into ARIN Online

     Track Tickets

     Select an open ticket and bring up its details.

     Walk away from the browser long enough for the session to time out.

     Come back, the ticket is still on the screen and no asynchronous 
notification of the session timeout is presented.

     Not realizing that the session has timed out, enter comments for 
the ticket into the text box and press submit.

Expected result: A) The comments are accepted and then I am logged out 
of the ticket system for inactivity, or, B) the comments are buffered 
and I must log into ARIN online again to validate their submission

Actual result: I am dumped back to the logged-out state, all of my text 
is lost, and I have to log in, find the ticket, and retype my comments 
from scratch.

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