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ARIN has received three new suggestions to the ACSP: 2013.27,
2013.28, and 2013.29. The suggestions are provided below. ARIN will
issue an initial response within 10 business days.<br>
<br>
Regards,<br>
<br>
Communications and Member Services<br>
<br>
American Registry for Internet Numbers (ARIN)<br>
<br>
***<br>
<b>Suggestion 2013.27: POC VALIDATION MESSAGING DESTINATION</b><br>
<br>
<a class="moz-txt-link-freetext" href="https://www.arin.net/participate/acsp/suggestions/2013-27.html">https://www.arin.net/participate/acsp/suggestions/2013-27.html</a><br>
<br>
POC validation should be sent to my actual email address, not some
"message center" thing I never see inside ARIN online.<br>
<br>
<b>Suggestion 2013.28: POC VALIDATION MESSAGE REMOVAL UPON
VALIDATION</b><br>
<br>
<a class="moz-txt-link-freetext" href="https://www.arin.net/participate/acsp/suggestions/2013-28.html">https://www.arin.net/participate/acsp/suggestions/2013-28.html</a><br>
<br>
POC Validation Messages on my ARIN Online "Message Center" should be
removed automatically once the POC is validated.<br>
<br>
This is especially true in the case of a role POC where it is likely
that person A will have validated the contact long before person B
even logs into ARIN online to see the message sitting in their
inbox. The presence of a "Message Waiting" flag upon logging into
ARIN online creates an unnecessary duplication of effort across all
of the representatives attached to the role POC because each one has
to go in and check the message, then check that the POC has been
validated.<br>
<b><br>
</b><b>Suggestion 2013.29: IMPROVE ARIN ONLINE FORM TIME-OUT
BEHAVIOR</b><br>
<br>
<a class="moz-txt-link-freetext" href="https://www.arin.net/participate/acsp/suggestions/2013-29.html">https://www.arin.net/participate/acsp/suggestions/2013-29.html</a><br>
<br>
Bug Report: Timed-out ticket forms are not graceful.<br>
<br>
To reproduce:<br>
<br>
Log into ARIN Online<br>
<br>
Track Tickets<br>
<br>
Select an open ticket and bring up its details.<br>
<br>
Walk away from the browser long enough for the session to time
out.<br>
<br>
Come back, the ticket is still on the screen and no asynchronous
notification of the session timeout is presented.<br>
<br>
Not realizing that the session has timed out, enter comments for
the ticket into the text box and press submit.<br>
<br>
Expected result: A) The comments are accepted and then I am logged
out of the ticket system for inactivity, or, B) the comments are
buffered and I must log into ARIN online again to validate their
submission<br>
<br>
Actual result: I am dumped back to the logged-out state, all of my
text is lost, and I have to log in, find the ticket, and retype my
comments from scratch.<br>
<br>
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