New Database template questions

[ginny listman]

Comments are embedded.

On Tue, 9 Apr 2002, Dawn Martin wrote:

  I would like to find out how long it is going to take to
> generate an Org ID. If it is web-based I would like to see
> this be nearly instant, so people don't need to wait for
> email etc. I think email should be sent but if the org ID could
> be displayed once the user requests one on the web they can
> then immediately use a text or web based template to request
> what they are really trying to do.

Since our production database is behind the firewall and all templates
will need to be processed by our Ticketing System first, we will be unable
to provide an instant response. However, the org templates will be 
auto-processed, reducing the turn around time.

>
> Can I have 500 (or more, ok, well maybe less if we keep cutting
> people:( as tech contacts on the Org? They will be associated with the
> org, and not each resource right? Also, is there a different contact
> that they can be and they only have permissions set to update
> reassignments and not the reassignments itself.
>
> Does this mean that all of WorldCom's install Engineers have an ARIN
> handle and will this be viewable in ARIN's WHOIS? I'm not sure that
> I like this. Can't we choose what we want to be shown in WHOIS and
> what we don't? Truthfully I like how our WHOIS output looks right
> now. I really don't want my name to be associated with the block
> in WHOIS, but it would probably be me as the admin on the UU blocks.

The number of POC associated with an org and/or resouce is unlimited.
Sounds like you are asking for a SWIP POC.  As to not be lost in a lengthy
email, I will pose a solution in a separate email regarding different POCs
and what to display in WHOIS.

>
> I'm wondering what the history in the decision making was in making
> an admin and an org tech and resource techs.
>

Different task to be handled by different POCs.  This has been requested
by the community.

> Is there any possibility of making the # of templates more reasonable?
> I don't believe that steering towards RIPE's ideas of complex
> templates (they think that their templates are easy too)is really a 
> good goal.
>

To have a single SWIP template, it would have to be complex.  The idea
behind the multiple templates is to simplify.  The reassign-simple asks
for only the information that is required.  However, if you wish to reduce
the number of templates, there is nothing preventing you from using the
reassign-detailed for all your reassignment. It would just mean that you
need a POC for all of them.  The reassign-detailed and reallocate are the
same exact template (with the exception of the header).

>   c. Send a message to all those that have sent hostmaster email over
>       the last year
>
> Will this include reassign at arin.net emails as well? Can the message
> include where people can receive training and have questions answered?

We will be creating a website that will provide the latest information
regarding the conversion.  Since this information is dynamic, the message 
sent out will be short and direct them to the website.

>
> I think that we (ARIN staff & membership) need to recognize that the
> folks that attend the ARIN meetings and are active on the mailing
> lists are not the right audience to address changes that will effect the
> templates and even the WHOIS output changes that are being proposed.
>
> Why can we only have one Admin POC per Org? Can this be a role account?

The purpose of a single Admin is to name a single top authority for the
Org. We strongly recommend that this be a person.  My recommendation would
be to have an individual with his/her personal email address, and a
secondary email address that is a role account.  This would satisfy ARIN's
request of having an individual, and allow you the flexiblity of multiple
people filling in the Admin role.

> I still don't necessarily want the role account information shown
> in the WHOIS output.
>

I'm not sure I understand your request.  There needs to be some POC
information, whether it be Abuse, Tech or Admin, in WHOIS for it to be
used as a troubleshooting tool.

> Dawn Martin
> WorldCom IP Planning Analyst
> dawn.martin at wcom.com
> (703)886-4746
>

Ginny Listman
Director of Engineering
ARIN