[ARIN-Suggestions] Response to ACSP 2020.14: Send Invoices Earlier

[ARIN]

On 9 September we issued our response to ACSP 2020.14 which was received
on 25 August. The full text of the suggestion and our response can be
found below:

ACSP Suggestion 2020.14: Send Invoices Earlier

https://www.arin.net/participate/community/acsp/suggestions/2020-14/

Description: Large providers commonly run into an issue with finance
departments/automated check and practices where it takes up to 90 days
to pay off a large invoice once a real invoice is received. Estimate
invoices are considered invalid. When specifically asked if an invoice
can be sent earlier than the standard “invoicing” time, staff has stated
that it cannot be done. Organizations would like to pay things on time,
but for some larger scale invoices, it takes longer to get it cleared
through executives and finance. Some in the community are asking to have
the invoices sent out earlier so they can be paid on time/by their due date.

Value to Community: ARIN finance will be paid on time/this gives
community members time to work with their finance departments and
executives in large scale environments. This is especially useful during
this COVID period where many people are not in a standard office
environment and normal signatures are much harder to get.

Timeframe: Not specified

RESPONSE:

Thank you for your suggestion, numbered 2020.14, upon confirmed receipt,
asking that ARIN send invoices earlier to allow organizations to get
through their internal processes so that they can pay on time.

Per the current procedures documented on our website, we do send the
original invoice to the Billing Contact of record 60 days in advance.
However, we understand that some organizations need more than the 60
days provide to complete their organizations internal approval
processes, and we intend to make improvements that will allow
Organizations to receive their invoices 90 days in advance to address
this problem. We are currently determining the best way to implement
this change in our systems.

This suggestion will remain open until implemented.


Regards,


The American Registry for Internet Numbers (ARIN)