[arin-ppml] complaints about ARIN online account creation

William Herrin bill at herrin.us
Thu Feb 14 12:02:05 EST 2019

1. Won't allow an email address containing the word "arin" even if it
also obviously contains my name. Decides its a role account. This
makes it a PITA to use an email address whose name indicates I used it
for communication with ARIN.

2. Won't resend the confirmation email when the first was lost because
hey, I had to try a bunch of email addresses because of #1 and hadn't
actually created the address yet.

3. Will happily let me change my password by sending me an email....
but won't accept that confirmation of my email address as having
confirmed the account.

4. Why are you still using "challenge questions?" Do you not
understand that keeping PII about someone without strong necessity is
a recipe for identity theft?

5. When I finally created an account I logged in... and the first page
failed to display in Firefox.

Bill Herrin

William Herrin ................ herrin at dirtside.com  bill at herrin.us
Dirtside Systems ......... Web: <http://www.dirtside.com/>

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