[arin-ppml] ARIN-prop-180 ISP Private Reassignment - ISP liability

Chu, Yi [NTK] Yi.Chu at sprint.com
Wed Aug 15 13:50:53 EDT 2012


Can ARIN staff answer the question whether ISP have legal liability for the reassignment they made on their downstream customers' behalf?

yi

From: arin-ppml-bounces at arin.net [mailto:arin-ppml-bounces at arin.net] On Behalf Of Chu, Yi [NTK]
Sent: Tuesday, August 14, 2012 4:13 PM
To: Aaron Dudek
Cc: arin-ppml at arin.net
Subject: Re: [arin-ppml] ARIN-prop-180 ISP Private Reassignment

Aaron:
Not necessarily true.  Customer can move their mailing address without telling their upstream ISP.  They can just forget it.  Their accounts receiving department may or may not be the same as their 'authoritative' contact info that ISP put in the whois for them.

Let alone the POC records.  It actually took quite a while for my company to update some folks after they switched jobs. (you know whom I am referring to).  I know that for a fact.  And as for my customers, I do not recall last time anyone told me that their POC changed, but I suspect a lot of them did.

So I am a bit uneasy as the discussion seemed to implicate that I am legally liable in some ways.  I need to find out, and if so, need to get my acts together.  It is a bit off topic, so I apologize.

yi

From: Aaron Dudek [mailto:adudek16 at gmail.com]
Sent: Tuesday, August 14, 2012 3:57 PM
To: Chu, Yi [NTK]
Cc: Jimmy Hess; Owen DeLong; arin-ppml at arin.net
Subject: Re: [arin-ppml] ARIN-prop-180 ISP Private Reassignment

Well, you bill the customer, so if the customer moves without telling you, you can figure out how that works.
POCs change all the time. I'm sure that you know how to update and correct that when it is found out. Either someone will contact your company and say something or they will contact you when they are no longer able to reach certain sites.

Aaron
On Tue, Aug 14, 2012 at 3:51 PM, Chu, Yi [NTK] <Yi.Chu at sprint.com<mailto:Yi.Chu at sprint.com>> wrote:
So ISP creates swip and POC records on behalf of its customers.  Does that put ISP in a legal binding that in case customer moves, or customer's POC changes job without telling the ISP, that ISP has any legal implication for not knowing?

yi

-----Original Message-----
From: arin-ppml-bounces at arin.net<mailto:arin-ppml-bounces at arin.net> [mailto:arin-ppml-bounces at arin.net<mailto:arin-ppml-bounces at arin.net>] On Behalf Of Jimmy Hess
Sent: Friday, August 10, 2012 10:20 PM
To: Owen DeLong
Cc: arin-ppml at arin.net<mailto:arin-ppml at arin.net>
Subject: Re: [arin-ppml] ARIN-prop-180 ISP Private Reassignment

On 8/9/12, Owen DeLong <owen at delong.com<mailto:owen at delong.com>> wrote:
[snip]
> some legitimate contact address for the customer in question. Ideally
> the one where they would prefer to receive service of legal process.

I think many organizations would prefer to not receive service of
legal process at any address.

The org address listed in WHOIS should be a mailing address that is an
authoritative contact for both the organization and the network.
Example uses of a mailing address could include:

(*) Verification of of identity on the part of upstreams and
prospective peers,  by proof of ability to receive mail, or comparison
to other records.

(*) Contact by letter sent via postal mail or private courier as a
last resort, for reporting technical or abuse issues, that for some
reason the e-mail based or telephone contact was not responsive for,
for example, the telephone may be malfunctioning, or disconnected,
and someone forgot to update WHOIS.

(*) Reporting of network abuse issues,  by going there in person to
report face-to-face or via courier/postal mail, where the technical
contact was believed to be complicit in the abuse for some reason.

(*)  Reporting of possible hacker compromises impacting the mail
server that  the technical contact's mail is hosting on,  or  when
e-mail is otherwise returned as undeliverable  or not acknowledged.


> Owen
--
-JH
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