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<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Can ARIN staff answer the question whether ISP have legal liability for the reassignment they made on their downstream customers’ behalf?</span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">yi</span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> arin-ppml-bounces@arin.net [mailto:arin-ppml-bounces@arin.net]
<b>On Behalf Of </b>Chu, Yi [NTK]<br>
<b>Sent:</b> Tuesday, August 14, 2012 4:13 PM<br>
<b>To:</b> Aaron Dudek<br>
<b>Cc:</b> arin-ppml@arin.net<br>
<b>Subject:</b> Re: [arin-ppml] ARIN-prop-180 ISP Private Reassignment</span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Aaron:</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Not necessarily true. Customer can move their mailing address without telling their upstream ISP. They can just forget it. Their accounts receiving department
may or may not be the same as their ‘authoritative’ contact info that ISP put in the whois for them.</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Let alone the POC records. It actually took quite a while for my company to update some folks after they switched jobs. (you know whom I am referring to).
I know that for a fact. And as for my customers, I do not recall last time anyone told me that their POC changed, but I suspect a lot of them did.</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">So I am a bit uneasy as the discussion seemed to implicate that I am legally liable in some ways. I need to find out, and if so, need to get my acts together.
It is a bit off topic, so I apologize.</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">yi</span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> Aaron Dudek [mailto:adudek16@gmail.com]
<br>
<b>Sent:</b> Tuesday, August 14, 2012 3:57 PM<br>
<b>To:</b> Chu, Yi [NTK]<br>
<b>Cc:</b> Jimmy Hess; Owen DeLong; arin-ppml@arin.net<br>
<b>Subject:</b> Re: [arin-ppml] ARIN-prop-180 ISP Private Reassignment</span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Verdana","sans-serif"">Well, you bill the customer, so if the customer moves without telling you, you can figure out how that works.<br>
POCs change all the time. I'm sure that you know how to update and correct that when it is found out. Either someone will contact your company and say something or they will contact you when they are no longer able to reach certain sites.
<br>
<br>
Aaron</span></p>
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<p class="MsoNormal">On Tue, Aug 14, 2012 at 3:51 PM, Chu, Yi [NTK] <<a href="mailto:Yi.Chu@sprint.com" target="_blank">Yi.Chu@sprint.com</a>> wrote:</p>
<p class="MsoNormal">So ISP creates swip and POC records on behalf of its customers. Does that put ISP in a legal binding that in case customer moves, or customer's POC changes job without telling the ISP, that ISP has any legal implication for not knowing?<br>
<br>
yi<br>
<br>
-----Original Message-----<br>
From: <a href="mailto:arin-ppml-bounces@arin.net">arin-ppml-bounces@arin.net</a> [mailto:<a href="mailto:arin-ppml-bounces@arin.net">arin-ppml-bounces@arin.net</a>] On Behalf Of Jimmy Hess<br>
Sent: Friday, August 10, 2012 10:20 PM<br>
To: Owen DeLong<br>
Cc: <a href="mailto:arin-ppml@arin.net">arin-ppml@arin.net</a><br>
Subject: Re: [arin-ppml] ARIN-prop-180 ISP Private Reassignment<br>
<br>
On 8/9/12, Owen DeLong <<a href="mailto:owen@delong.com">owen@delong.com</a>> wrote:<br>
[snip]<br>
> some legitimate contact address for the customer in question. Ideally<br>
> the one where they would prefer to receive service of legal process.<br>
<br>
I think many organizations would prefer to not receive service of<br>
legal process at any address.<br>
<br>
The org address listed in WHOIS should be a mailing address that is an<br>
authoritative contact for both the organization and the network.<br>
Example uses of a mailing address could include:<br>
<br>
(*) Verification of of identity on the part of upstreams and<br>
prospective peers, by proof of ability to receive mail, or comparison<br>
to other records.<br>
<br>
(*) Contact by letter sent via postal mail or private courier as a<br>
last resort, for reporting technical or abuse issues, that for some<br>
reason the e-mail based or telephone contact was not responsive for,<br>
for example, the telephone may be malfunctioning, or disconnected,<br>
and someone forgot to update WHOIS.<br>
<br>
(*) Reporting of network abuse issues, by going there in person to<br>
report face-to-face or via courier/postal mail, where the technical<br>
contact was believed to be complicit in the abuse for some reason.<br>
<br>
(*) Reporting of possible hacker compromises impacting the mail<br>
server that the technical contact's mail is hosting on, or when<br>
e-mail is otherwise returned as undeliverable or not acknowledged.<br>
<br>
<br>
> Owen<br>
--<br>
-JH<br>
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