[arin-ppml] Policy Manual : Customer Privacy

Owen DeLong owen at delong.com
Wed Oct 1 16:36:22 EDT 2008


I think this is not an area for policy.  Policy allows the ISP to  
choose their level
of protection for their customers as they see fit for their business.

Customers have the freedom to choose their ISP such that ISPs which do
not provide adequate protection probably lose customers.

ARIN allows for adequate protections if the ISP chooses to use them.   
It is not
ARIN's job to be the ISP behavior police.  At least not in this area.

Owen

On Sep 30, 2008, at 8:25 AM, chris mr wrote:

> I have to agree with Heather on this one.
>
> Unless the account holder is a business entity (separate from a  
> person), the POC needs to be the upstream ISP.  Knowing a  
> residential customer's IP block, name, address, and ISP can lead to  
> all kinds of abuse issues.  This is no joke.
>
> ----- Original Message ----
> From: heather skanks <heather.skanks at gmail.com>
> To: chris mr <chris.misztur at yahoo.com>
> Cc: arin-ppml at arin.net
> Sent: Monday, September 29, 2008 4:05:50 PM
> Subject: Re: [arin-ppml] Policy Manual : Customer Privacy
>
> Automated provisioning systems ... did you think that someone  
> generates all those millions of templates by hand?  :)
>
>  --heather
>
> On Sat, Sep 27, 2008 at 7:52 PM, chris mr <chris.misztur at yahoo.com>  
> wrote:
> Hello,
>
> Reference: http://www.arin.net/policy/nrpm.html#four2376
>
> I have recently noticed that ISPs such as ATT(SIS-80) and  
> Comcast(CBCI) publish their customers' personal information in /29  
> reassignments.  For my residential DSL service I was told to contact ipadmin at att.com 
>  to hide my personal information, which they did.
>
> What are your thoughts as to why ISPs do not protect their  
> residential customers' privacy by default?
>
> My thought on this subject is that ISPs still have the belief that  
> Internet service with static IP blocks is only required by  
> businesses, therefore ISPs fail to make the distinction between  
> personal and business Internet accounts.
>
> Chris
>
>
>
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