[ppml] Policy Proposal 2007-6 - Abandoned

[Kevin Kargel]

 A boatload of mom and pop shops are no easier..  

I have quite a few small businesses with zero IT staff, and users who
don't know what an IP address is.  They have VPN's that franchise or
vendor headquarters say they have to have to do business.  It can be
painful just explaining to them why they need to change their working
VPN.  They respond with "It works, leave it alone".  

When we do convince them things need adjusting now we need to pull their
corporate offices in to the mix.  Again comes a long conversation
explaining why the change to something that is working is needed.  

It ends up being a lot of telephone time, and in the case of the less
sophisticated customers a truck roll.

So even non-fortune companies can have if not inertia, then hysteresis..

These are customers that give us money.  I cannot just say "Things
changed and you're broken till you adjust."

Kevin

:$s/worry/happy/g 



> -----Original Message-----
> From: ppml-bounces at arin.net [mailto:ppml-bounces at arin.net] On 
> Behalf Of David Williamson
> Sent: Wednesday, May 23, 2007 10:42 AM
> To: Steven E. Petty
> Cc: ppml at arin.net
> Subject: Re: [ppml] Policy Proposal 2007-6 - Abandoned
> 
> On Wed, May 23, 2007 at 11:03:28AM -0400, Steven E. Petty wrote:
> >   me:   30-40 vpn's to migrate, mostly with large companies 
> that move slowly (Ford, Chrysler, Covisint, etc.) and have 
> very limited flexibility.
> 
> I'll second that thought.  There's nothing notably dificult 
> about renumbering, but anywhere you have a direct interaction 
> with another organization (and vpns are notorious for this), 
> you're likely to have a longer time line for making the 
> change.  When we need to make major vpn changes across our 
> customer base, we assume it will take at least 6-8 months to 
> complete, just to walk all of them through their own internal 
> change processes.
> 
> Never underestimate the sheer inertia of a Fortune 100 company.
> 
> -David
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