[ppml] Policy Proposal 2003-16: POC Verification

[Member Services]

The ARIN AC puts forth this proposal based on the feedback that
was received from the last Public Policy Meeting and the Public
Policy Mailing List for Policy Proposals 2003-1 and 2003-2.

ARIN welcomes feedback and discussion about the following policy 
proposal in the weeks leading to the ARIN Public Policy Meeting 
in Chicago, Illinois, scheduled for October 22-23, 2003. All feedback 
received on the mailing list about this policy proposal will be 
included in the discussions that will take place at the upcoming 
Public Policy Meeting. 

This policy proposal discussion will take place on the ARIN Public 
Policy Mailing List. Subscription information is available at
http://www.arin.net/mailing_lists/index.html 

Member Services 
American Registry for Internet Numbers (ARIN) 

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Policy Proposal 2003-16: POC Verification

Purpose: This policy is intended to provide the Internet community with
information regarding the accuracy of POC data listed in the ARIN whois
database. This policy is designed to provide a framework for the ARIN
staff to implement a system to publicly track the accuracy of a POC's data.

Requirements: ARIN will setup a webform on their website to allow the
Internet community at large to notify ARIN that a POC may be inaccurate.
The public database states will be displayed in whois including the last
verified date.

Public Database States: 
 - Active: The POC has been verified within the last year or there have
   been no reports that the POC data is inaccurate. 
 - In-Process: The ARIN staff is currently investigating the accuracy of
   the POC.
 - Unverified: ARIN has been unable to verify the accuracy of the POC data.
 - Last Verified Date: The database will list the date when the POC data
   was last verified or if the data has never been verified the date when
   ARIN first displayed the accuracy state in whois.

ARIN should also develop any additional private database states that are
necessary to fulfill the verification process of the policy.

Verification Process:
If ARIN receives notification either internally or externally that a POC
record may be inaccurate ARIN should start the process of verifying the POC
if the POC has not been verified or updated within one year.

ARIN should mark the POC as "In-Process" and send an email to the POC
notifying them to verify the accuracy of the data listed. The email should
contain the full POC information, information on how the user can update
the data, and a method (email and/or webform) for the POC to certify the
POC as accurate.

If the POC has not been updated or certified within 15 days ARIN should
send a fax if the POC has a listed fax number, if there is no fax listed
the next verification method should be used.

If the POC has not been updated or certified within the last 15 days of the
last ARIN notice, ARIN should attempt to verify the POC by telephone call.

If ARIN has been unable to reach the POC via telephone ARIN should send via
regular mail a notice to the POC to update or certify their POC record.

If the record has not been updated or verified within 20 days of notice via
regular mail the record should be marked "Unverified" or "Delinquent".