[arin-discuss] ARIN spammed us with "talk to the hand" ?

[Pete Templin]

Scott,

Regardless of whether the message was reasonable, I think the delivery method was flawed: I think the ARIN-announce mailing list should have been the first method of announcement, and only if the message seemed to fall on deaf ears should it later be distributed to some contacts, not all contacts.  Perhaps in doing so, ARIN could have sent it from an address other than do-not-reply at arin.net.

Pete Templin
 IP Engineer
TexLink Communications
A Pac-West Telecomm, Inc. company

Tel:    +1 (210) 892-4183
Fax:   +1 (210) 892-4101
Main: +1 877 774 4100
pete.templin at texlink.com
www.texlink.com

Parent Company:
Pac-West Telecomm, Inc.
Main: +1 877 626 4325
www.pacwest.com


-----Original Message-----
From: arin-discuss-bounces at arin.net [mailto:arin-discuss-bounces at arin.net] On Behalf Of Scott Leibrand
Sent: Thursday, February 26, 2009 8:36 PM
To: Jo Rhett
Cc: arin-discuss at arin.net
Subject: Re: [arin-discuss] ARIN spammed us with "talk to the hand" ?

Jo,

I was not involved in any discussions around that notice, but when I got
it, I interpreted it as saying, "We're aware of a problem, and believe
it may affect a lot of you.  We can't fix it for you, but here's what
you need to know to get it fixed if you're affected."

Quite reasonable, IMO.

-Scott

Jo Rhett wrote:
> Can someone explain to me why ARIN spammed all of our ARIN contacts
> (including (A)buse contacts!) with a notice that says "talk to the
> hand" ?
>
>
>> If you or your peers experience any of these types of problems, you
>> are
>> encouraged to contact and work with third-party information software
>> vendors
>> and/or the content providers directly to effect changes.
>>
>
> If ARIN can not and will not do anything to contact these parties and
> get it resolved, why does it send a notice telling us with this?  Next
> week will we see a notice that ARIN won't be involved in saving
> starving children in Africa?  I imagine that ARIN will be very busy
> informing us of every thing it does not plan to work on ... is this
> helpful?  Honestly?
>
> Entire message below:
>
>> Per a request from an ARIN customer, ARIN is sending you this letter
>> as
>> a courtesy notification of problems some registrants of ARIN-issued
>> IPv4
>> addresses have experienced.
>>
>> Some geolocation and content providers are misidentifying ARIN-issued
>> address space as being outside the ARIN region. Common problems
>> experienced
>> by ARIN registrants over the last two years include:
>>
>> - search engines misidentifying the addresses as being in South
>> America;
>> - content caching providers sending traffic via nodes in South
>> America; and
>> - e-commerce transactions failing or being delaying due to fraud
>> prevention
>> procedures being triggered when the payment processing system
>> believes the
>> transaction is originating in South America.
>>
>> Registrants have experienced these problems both with new IANA-
>> issued /8s
>> (like 173.0.0.0/8 and 174.0.0.0/8) and with /8s which ARIN has
>> issued and
>> re-issued over many years (like 63.0.0.0/8).
>>
>> If you or your peers experience any of these types of problems, you
>> are
>> encouraged to contact and work with third-party information software
>> vendors
>> and/or the content providers directly to effect changes.
>>
>> Regards,
>>
>> Leslie Nobile
>> Director, Registration Services
>> American Registry for Internet Numbers
>>
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