Being blacklisted by Spews

[Steve Blumenthal]

Jill,

We (at Genuity) would only disconnect a customer if they continued to 
violate our acceptable use policy after being given a warning to shape up 
and comply.  If they were sending a lot of email to subscribers of a 
newsletter who had signed up to receive it, that would be OK.

Steve

At 05:21 PM 09/04/2002 -0700, Jill Kulpinski wrote:

>Hello Hansel and all,
>Thanks for your comment and just to clarify, I am not speaking with 
>regards to Exodus or any specific ISP.  This is a general question that I 
>wanted to raise to the community for feedback.
>It is interesting because a lot of the feedback is saying that the ISP 
>would just disconnect the Customer.  What if the Customer was sending a 
>lot of mail from an address because they provided newsletter distribution 
>services?
>
>Jill
>
>-----Original Message-----
>From: Hansel E. Lee Jr. Sent: Wednesday, September 04, 2002 2:30 PM
>To: Jill Kulpinski
>Subject: RE: Being blacklisted by Spews
>
>
>Terminate customers who violate our AUP.   We terminate customers on the
>first SPAM complaint and have never had any IP address/block ever listed
>in SPEWS or any other blacklist.   Once you terminate the Spammers
>you'll over time fall off the blacklists.
>
>Note that Exodus is listed quite frequently in:
>news.admin.net-abuse.email which is often how folks get into SPEWS.
>
>http://groups.google.com/groups?hl=en&lr=&ie=ISO-8859-1&newwindow=1&q=ex
>odus&btnG=Google+Search&meta=group%3Dnews.admin.net-abuse.email
>
>Would be nice if Exodus started to crack down on spammers.  It is a bad
>business practice to host them and ultimately will drive away your
>legitimate customers.
>
>Hansel E. Lee Jr.
>
>-----Original Message-----
>From: owner-ppml at arin.net [mailto:owner-ppml at arin.net] On Behalf Of Jill
>Kulpinski
>Sent: Wednesday, September 04, 2002 3:07 PM
>To: ppml at arin.net
>Subject: Being blacklisted by Spews
>
>
>Hello,
>What do other ISPs in the community do if they have Customers who get
>the ISPs address space blacklisted by spews?
>
>Thanks very much,
>Jill Kulpinski