The NSI Transition and ARIN
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> Dave Stoddard makes some excellent points in these notes....
> ARIN was formed about the same time as NSI's transition.
> @@@ http://www.merit.edu/mail.archives/html/nanog/msg03396.html
> "NSI completely replaced senior level management about nine
> months ago. Most of those folks were responsible for the arrogant,
> unresponsive attitude that NSI displayed for so many years. NSI
> replaced those folks with the most qualified people they could
> find. For example, Gabe Battista, NSI's CEO, was President of
> Cables and Wireless before coming to NSI last year. Dave Holtzman
> was one of IBM's most-talented senior engineers, and also has a
> substantial business background. There are dozens of other
> examples throughout the organization.
> So if your idea of the InterNIC is two engineers, two computers, and
> a half-dozen support personnel with an attitude, forget it -- it is
> not that way anymore. Dave Holtzman wants to make the InterNIC a
> world-class support organization that puts reliability and customer
> support first. From what I have seen, he is well on his way ...
> Dave Stoddard
> US Net Incorporated
> dgs at us.net
> NAIR has to make sure that it avoids the "attitude" problem...
> If NAIR focuses on education and helping people and
> providing good customer service, it can be an asset to
> the overall Internet community. NAIR can spring from the
> cooperative efforts of many people on the Internet and
> not be the result of some "corporate reorg". This will only
> happen if we focus on the near term goals and the next
> steps that need to be taken....
> Jim Fleming
> Unir Corporation