<div dir="ltr">I also found this:<div><br></div><div><span style="font-family:arial,sans-serif;font-size:13px">After further investigation, seems I am missing part of where the SLAs are...</span><div style="font-family:arial,sans-serif;font-size:13px"><br></div><div style="font-family:arial,sans-serif;font-size:13px">There was a consultation process on performance standards that occurred from Nov 20, 2012 through Feb 28, 2013. <br><a href="https://www.icann.org/resources/pages/iana-kpis-2012-11-20-en" target="_blank">https://www.icann.org/resources/pages/iana-kpis-2012-11-20-en</a><div><span style="color:rgb(31,73,125);font-family:Calibri,sans-serif;font-size:15px"><br></span></div><div>The result of that consultation concluded that the IANA should provide a monthly report on key performance indicators, as well as data about request made and processed, and implementation of new global policy.<span style="color:rgb(31,73,125);font-family:Calibri,sans-serif;font-size:15px"> </span></div><div><a href="https://www.icann.org/en/system/files/files/report-comments-iana-kpis-22apr13-en.pdf" target="_blank">https://www.icann.org/en/system/files/files/report-comments-iana-kpis-22apr13-en.pdf</a></div><div><br></div><div>The archive of those reports can be found here:</div><div><a href="https://www.iana.org/performance/metrics" target="_blank">https://www.iana.org/performance/metrics</a><br></div>You will want section c293 for the number resources part (append #c293 to any of the URLs in the archive to jump straight there)</div></div><div style="font-family:arial,sans-serif;font-size:13px"><br></div><div><font face="arial, sans-serif">There was also some discussion about an unpublished "working" document that the IANA operators and RIRs traded back and forth. I'm not sure if that has any more detailed metrics then the previous documents, or the </font><span style="font-family:arial,sans-serif;font-size:13px">consultation process on performance standards, its results, and monthly reports that are currently available. If so, maybe</span><font face="arial, sans-serif"> John </font>Curran, Leo Vegoda, Elise Gerich, or her predecessor can dig that up and would be willing to share it with the CRISP team as another input?</div><div><br></div><div>If not, then I would point the community to the monthly metrics and ask if what they find in <a href="https://www.iana.org/performance/metrics/20140930#c293">c293</a> sufficient? And if not what additional metrics / data would they like to see?</div><div><br></div><div>___Jason</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, Nov 12, 2014 at 6:16 PM, Bill Woodcock <span dir="ltr"><<a href="mailto:woody@pch.net" target="_blank">woody@pch.net</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Jason wrote:<br>
> I understand the "real" SLAs are in this doc <<a href="http://www.ntia.doc.gov/other-publication/2012/icann-proposal" target="_blank">http://www.ntia.doc.gov/other-publication/2012/icann-proposal</a>>.<br>
<br>
<br>
No luck there. The relevant text to SLAs is in Part 1, of the four-part document, and says (four snippets excerpted):<br>
<br>
> The relationship between ICANN and the IETF is and will continue to be governed by a formal MoU from June 2000, published as RFC 2860. It is supplemented with an ICANN-IETF MoU Supplemental Agreement and includes a Service Level Agreement (SLA),<br>
><br>
> ICANN will continue to meet the service level agreements documented in the MoU with the IETF<br>
><br>
> ICANN entered into a Service Level Agreement (SLA) with the IETF Administrative Support Activity (IASA) in January 2007<br>
><br>
> ICANN entered into an Exchange of Letters with the Number Resource Organization (NRO) in December 2007. The NRO performs the role of the<br>
> ICANN Address Supporting Organizatin (ASO). ICANN’s letter to the NRO included an invitation to the NRO to work with ICANN to document service levels associated with Internet Number Resource (INR) allocation processes.<br>
<br>
There are unfortunately a bunch of ICANN-IETF MoU Supplemental Agreements. These ones from 2011-2014 include an SLA for the protocol parameter registries:<br>
<br>
<a href="https://www.icann.org/en/system/files/files/ietf-iana-agreement-2011-12sep11-en.pdf" target="_blank">https://www.icann.org/en/system/files/files/ietf-iana-agreement-2011-12sep11-en.pdf</a><br>
<a href="https://iaoc.ietf.org/documents/2013-ICANN-IETF-MoU-Supplemental-Agreement-Executed.pdf" target="_blank">https://iaoc.ietf.org/documents/2013-ICANN-IETF-MoU-Supplemental-Agreement-Executed.pdf</a><br>
<a href="http://iaoc.ietf.org/documents/2014-ICANN-IETF-MoU-Supplemental-Agreement-Executed.pdf" target="_blank">http://iaoc.ietf.org/documents/2014-ICANN-IETF-MoU-Supplemental-Agreement-Executed.pdf</a><br>
<br>
…and this document explains the process by which this annual agreement is arrived at:<br>
<br>
<a href="https://tools.ietf.org/html/draft-ietf-ianaplan-icg-response-02" target="_blank">https://tools.ietf.org/html/draft-ietf-ianaplan-icg-response-02</a><br>
<br>
Any other pointers would be appreciated, and I’ll chase them down.<br>
<span class="HOEnZb"><font color="#888888"><br>
-Bill<br>
<br>
<br>
<br>
<br>
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<br></blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature"><font color="#555555" face="'courier new', monospace"><div><span style="color:rgb(0,0,0);font-family:arial"><font color="#555555" face="'courier new', monospace">_______________________________________________________<br></font><div><font face="'courier new', monospace">Jason Schiller|NetOps|<a href="mailto:jschiller@google.com" target="_blank">jschiller@google.com</a>|571-266-0006</font></div><div><font face="'courier new', monospace"><br></font></div></span></div></font></div>
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