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--></style></head><body lang=EN-US link="#0563C1" vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><span style='color:black'>In May 2021, ARIN launched the Premier Support Plan (<a href="https://arin.net/psp" title="https://arin.net/psp">https://arin.net/psp</a>) for its largest customers, giving organizations who are in a 2XL or larger Registration Services Plan access to white-glove customer service options such as a dedicated account manager, prioritized ticket processing, a direct technical services liaison and more. <o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>As part of our customer-focused approach to serving our community, ARIN is pleased to open the Premier Support Plan to customers who are in an XL or smaller Registration Services Plan at an annual cost of $5,000. Organizations who are interested in enrolling can do so via their ARIN Online account. <o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>If an organization chooses to enroll, it will receive the same suite of white-glove service that our original Premier Support Plan customers have enjoyed for the past year. These include: <o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>- Dedicated Account Manager<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>- Prioritized Ticket Processing<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>- Direct Technical Services Liaison<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>- 24/7 On-Call Support<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>- Premier Support Plan Customer Events<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>- Waived Transfer Fees<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>Any customer who holds Internet number resources with ARIN under a Registration Services Plan or Legacy Registration Services Plan is eligible to enroll in the Premier Support Plan via ARIN Online. Note: This new program does not affect the status of 2XL or larger customers under a Registration Services Plan, who will continue to receive the service at no additional cost. <o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>We are excited to open this concierge service opportunity to a wider ARIN audience, and we intend to continue bringing you the customer support you’ve come to expect from us thus far. If you have any questions about the Premier Support Plan, please email<span class=apple-converted-space> </span><a href="mailto:psp.support@arin.net" title="mailto:psp.support@arin.net">psp.support@arin.net</a>. <o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>Regards,<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>John Sweeting <o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>Chief Customer Officer <o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>American Registry for Internet Numbers (ARIN)<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>