2 questions

[David R Huberman]

> Private (not displayed in whois): Billing, Membership and Administrative
  -------

* Billing POCs are held by ARIN billing upon the establishment of a new
  registering organization, correct? An e-mail to billing at arin.net can
  help effect changes to the registered billing POC, correct?

* Membership POCs are held by ARIN Member Services also upon the
  establishment of a new registered organization, correct? An e-mail
  to memsvcs at arin.net can help effect changes to the registered 
  membership POC, correct?

* Administrative POCs are not well defined here. ARIN's RSG has historic
  records of correspondence between ARIN and a given customer. I cannot 
  think of any existing mechanism that allows the customer to define to
  ARIN whom the administrative POC is for that organization's
  registrations. Such a system seems to be a good idea. Joe Schmo runs
  Global Crossing IP addressing for x many years. Joe Schmo leaves GBLX.
  On the way out, Joe Schmo updates ARIN's records to designate John
  Doe as the administrative contact to whom ARIN can turn with questions.

> Public (displayed in whois): Technical, NOC and Abuse
  ------

* It seems to be that RPSL already defines these POCs quite well. ARIN
  would do well to model multiple POC listings after RPSL. Within each
  WHOIS registration would contain a mandatory technical contact, which
  can be filled by a role account AND/OR a individual handle, and an
  abuse contact, also filled by either a role or individual handle.

> The next question is, is there a need to ever have more than one of any
> type of POC?

* Rather than thinking about it as "Technical, NOC, Abuse" it seems to
  be more flexible to think of it as tech-c: and abuse:. This allows
  registrants to put information into tech-c: as they desire. 

  To answer your question, yes. Global Crossing could, for example, put
  IA12-ORG-ARIN into tech-c: for its address registrations but could
  put IA12-ORG-ARIN *and* an individual handle into its AS registration
  to assist in inter-provider communication.

/david