CLEW Activities

[Barry Skeenes]

Below are the results from the CLEW document survey at ARIN VII. Member
Services will work closely with the CLEW (leading the way where appropriate)
and start tackling the documents on the list below in order of your
indicated priority.  Some of the items, such as a glossary, are already well
on their way.

Also, I'm currently working on our newsletter and request CLEW members to
offer ideas, provide input, write articles, and otherwise help to make it an
informative (and interesting!) organ for ARIN's members and industry
professionals. Please send your articles (or at least a rough draft) by May
16. Following the survey results below is a list of newsletter topics to
whet your appetite.  :-)

Looking forward to hearing from you...

Barry Skeenes
Member Services

__________________________________________________________

RESULTS OF CLEW DOCUMENTATION PRIORITIZATION SURVEY

#  Subject                      Comments
_  ________________________     __________________________

1  A comprehensive FAQ          With Table of Contents
                                Include SWIP
                                Include explanation of DB

2  A glossary of terms          See IETF
                                Put in FAQ
                                Clearly define what an ISP is

3  Tips to subscribers as best  In very plain language
   current practices document

4  Explanation of the term      Add to 2050
   "utilization" for obtaining  Put in FAQ
   additional IP addresses      Put in glossary

5  Guidelines for searches in   AUP/privacy policy
   ARIN's database              Hints/tips
                                Specific instructions

6  A list of rules of good      See IETF
   Internet citizenship         Put in FAQ

7  Explanation of policy        Not necessarily an RFC
   differences between RIRs     Put in FAQ

8  A document on how ARIN       Put in FAQ
   interprets RFC 2050

9  Address renumbering per      Suggested reading for ISPs
   RFCs 2071 and 2072             during request process
                                Also RFCs 1900, 1917

10 Document explaining Internet  Put in FAQ
   hierarchy; tiers 1, 2, 3...   Put in glossary
                                 Not ARIN's domain

10 Abbreviated description of   Put in FAQ
   ARIN's charter and roles     Current descriptions are okay but
   of ARIN representatives        could be updated

12 Description of "integrity    Integrity of data BASE
   of data" as an important     Put in FAQ
   goal of ARIN and RFC 2050    Put in glossary

Other Comments

o  Provide policy/procedure link on homepage for easy access
o  Reinstate links for customers on how to implement
   name-based hosting
o  Hold ARIN meetings in conjunction with NANOG
o  Develop document describing merger/acquisition/divestiture policies
   and best practices
o  Post info requirements for dealing with help desk – quick list of
   pointers to help prepare callers.
o  Post timeframe for ARIN transactions – email response times, billing
   processing times, etc.
Tutorials:
o  Encourage more exchange of info among members regarding IP mgmt
   tools, techniques, policy sharing, etc.
o  In addition to tutorials as an overview, include examples & in-depth
   explanation of implementation and use.
o  Keep presenting them at every meeting, NANOG, and ICANN
o  Suggest provider-sponsored conferences for orgs that have smaller
   networks or are looking to build a network.

__________________________________________________________


NEWSLETTER

Topics may include:
   Feature article
   Articles by CLEW members and industry volunteers
   Articles by ARIN staff
   Tutorial promos
   PPM and Members Meetings wrap-ups
   Policy considerations
   Trends such as ASN depletion/new ASN schema
   Election results
   Discussions from email threads
   Suggestions from members
   Update on general ARIN topics, e.g. office relocation

Suggested Recurring Column Headings:
   Q&A’s/FAQs
   ARIN Attends ___, (report of recent meeting)
   ARIN to Attend ___, or ARIN Provides Tutorial at Upcoming..."NANOG"
Meeting
   Calendar of Events
   Global Coordination Update...ICANN, ASO, IETF, NANOG, etc.
   RIR Update
   WG Update
   What's Inside
   Leader Board – conversations with/articles by members of the BoT and AC
   HOTTIPS – featuring industry Best Practices and Benchmarks
   New Faces - ARIN staff, Board, AC
   Outstanding Member - highlight "good neighbor" orgs such as Stanford
returning a /8
   Employee of the Quarter
   ARIN Community Outreach (could include CLEW efforts and tutorials, and
       community service such as providing a Christmas basket for a needy
family)
   Cartoon - Harry S. Provider Sez: (or some other clever name)
      "I'm buying a GE toaster because it comes with a free /48!"
      "Now that fall is here, we can enjoy some good CIDR."
   Birds of a Feather
   Department Updates
   Don't Forget - (reminders to members)
   Industry Factoid/News