<html><head></head><body><div style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:13px;"><div>To Whom It May Concern;<br><div>Do not know if you can help with this, but maybe you direct us to were we can get help.</div><div><br></div>My name is Andrea Williams. I live in North Carolina. I’m currently working with ITurtorgroup/TutorABC out of China. <br><div>I teach English online to students in China, Taiwan, and Japan.</div><div><br></div><div>I’ve been experiencing some connection issues with your Washington DC server.</div><div><br></div>The connection issues occur when doing a tracert test to these IP's:<br> TW: 203.69.82.146<br> HK: 152.101.38.105<br> SG: 203.85.37.42<br> TWC: 203.66.52.136<br> USE: 202.88.103.2<br><div> USW: 168.128.28.250</div><div><br></div><div> My IP address is: 192.168.0.1</div><div><br></div><div>My email address is: andreasmmns@yahoo.com / mkwphoto2@yahoo.com</div><div><br></div>Whenever IT runs a trace route test, there is a time out. There are 6 other servers that I have to connect with, including some in Asia and here in the United States. The one in DC is the only one that I’m having problems with.<br><div>I ‘m not permitted to return to go back to work until I am able to connect to your server. Please help me with this issue. I would greatly appreciate it.</div><div><br></div>Thank you in advance,<br>Andrea Williams ( andreasmmns@yahoo.com) & Morris Williams (mkwphoto2@yahoo.com)<br></div></div></body></html>