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<div>Hello Lorraine,</div>
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<div>It sounds like you’d prefer to work on this directly with us as opposed to publicly on the arin-tech-discuss list. I will contact you off-list to get details about the problem.</div>
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<div>Regards,</div>
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<div>Jon Worley</div>
<div>Technical Services Manager</div>
<div>ARIN Registration Services</div>
<div>https://www.arin.net/</div>
<div>hostmaster@arin.net</div>
<div>703.227.0660</div>
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<span style="font-weight:bold">From: </span>arin-tech-discuss <<a href="mailto:arin-tech-discuss-bounces@arin.net">arin-tech-discuss-bounces@arin.net</a>> on behalf of "nyguerillagirl brainycode.com" <<a href="mailto:nyguerrillagirl@brainycode.com">nyguerrillagirl@brainycode.com</a>><br>
<span style="font-weight:bold">Date: </span>Tuesday, January 10, 2017 at 5:51 PM<br>
<span style="font-weight:bold">To: </span>Michael Crossin <<a href="mailto:mcrossin@arin.net">mcrossin@arin.net</a>>, "<a href="mailto:arin-tech-discuss@arin.net">arin-tech-discuss@arin.net</a>" <<a href="mailto:arin-tech-discuss@arin.net">arin-tech-discuss@arin.net</a>><br>
<span style="font-weight:bold">Subject: </span>[arin-tech-discuss] ARIN reassign mail rejected but no reason why.<br>
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<p>Our company uses e-mail to register and release IPs with ARIN. We recently received the following mail:<br>
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<p>Hello,<br>
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ARIN was unable to process your request:<br>
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An error occurred while processing your template. Please contact us.<br>
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Many errors can be prevented by ensuring your e-mail client<br>
sends mail as "Plain Text", not as "HTML" or "Rich Text".<br>
ARIN only accepts templates in plain text format.<br>
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Please do not hesitate to contact us if you have any additional<br>
questions, comments, or concerns.<br>
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Web: Ask ARIN while logged in to your ARIN Online account<br>
E-mail: <a href="mailto:hostmaster@arin.net">hostmaster@arin.net</a><br>
Phone: +1.703.227.0660<br>
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Regards,<br>
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Registration Services<br>
American Registry for Internet Numbers<br>
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<p>I left out the details of the request. We usually get specific error details. Who should we send the contents to in order to get better idea on what went wrong<br>
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<p>Thanks,<br>
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<p>Lorraine Figueroa<br>
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