<!DOCTYPE html>
<html><head>
<meta charset="UTF-8">
</head><body><p><br></p><p>Our company uses e-mail to register and release IPs with ARIN. We recently received the following mail:<br></p><p><br></p><p>Hello,<br><br>ARIN was unable to process your request:<br><br> An error occurred while processing your template. Please contact us.<br><br>Many errors can be prevented by ensuring your e-mail client<br>sends mail as "Plain Text", not as "HTML" or "Rich Text".<br>ARIN only accepts templates in plain text format.<br><br>Please do not hesitate to contact us if you have any additional<br>questions, comments, or concerns.<br><br>Web: Ask ARIN while logged in to your ARIN Online account<br>E-mail: hostmaster@arin.net<br>Phone: +1.703.227.0660<br><br>Regards,<br><br>Registration Services<br>American Registry for Internet Numbers<br></p><p><br></p><p>I left out the details of the request. We usually get specific error details. Who should we send the contents to in order to get better idea on what went wrong<br></p><p><br></p><p>Thanks,<br></p><p>Lorraine Figueroa<br></p></body></html>