[arin-tech-discuss] Browser shows nothing when it visits www.ote.arin.net.

[Zhao, Sean]

I understand. I cannot be sure if it is ip address problem. Please understand I am not trying to pick up something or somebody to blame. Just trying to get some ideas or solutions. I have researched with these "bad" machine. It is fine to hit any other website(as much as I can test) but not www.ote.arin.net<http://www.ote.arin.net>. I searched around the google. They all pointed out to the different way... since it is only ote.arin.net, that is why I am asking you guys if you have seen this kind of issues. Maybe you guys can help out from the "hell" :). I am feeling that I am hitting a nail with hammer with blindfold.

Thanks

Sean Zhao
sean.zhao at centurylink.com

From: Tim Christensen [mailto:timc at arin.net]
Sent: Monday, March 24, 2014 9:01 PM
To: Zhao, Sean
Cc: Talavagalu Matha Ajjaiah, Chandrasekhara; Sugandh, Nimesh; arin-tech-discuss at arin.net; Nawale, Nilesh
Subject: Re: [arin-tech-discuss] Browser shows nothing when it visits www.ote.arin.net.

Hi Sean,

As a follow-up....

The information regarding ARIN's OT&E environment is summarized at https://www.arin.net/resources/ote.html,

and it points out that:

"To request access to OT&E, log into your ARIN Online account and use Ask ARIN to request access to the environment using "Other" as the message topic. Once vetted, ARIN will grant OT&E environment access and send additional usage instructions. ARIN encourages all OT&E users to subscribe<http://lists.arin.net/mailman/listinfo/arin-tech-discuss> and participate on the arin-tech-discuss at arin.net<mailto:arin-tech-discuss at arin.net> mailing list for information sharing and outage information."

OT&E access is restricted via an ACL to specific client addresses or ranges.   It will be a requirement for any client wishing to access OT&E to request such access via the "Ask ARIN" feature in ARIN Online.

If you're able to access OT&E via IE9 on a particular client but cannot access it using another browser on the same client (using the same IP address), please advise.

Warm regards,
Tim

On Mar 24, 2014, at 8:53 PM, Tim Christensen <timc at arin.net<mailto:timc at arin.net>>
 wrote:


Hello Sean,

After I was able to recreate the issue, it occurred to us that I'm experiencing the same issue because the IP address from which I'm working at the moment is not on the Access Control List for the OT&E environment.

Can you confirm whether the IP addresses of the various clients have been requested to be added to the ACL for OT&E via an "Ask ARIN" request?

Warm regards,

Tim

On Mar 24, 2014, at 8:51 PM, "Zhao, Sean" <Sean.Zhao at CenturyLink.com<mailto:Sean.Zhao at CenturyLink.com>>
 wrote:


Thank you for the quick response Tim! Yes, please let us know as soon as you have any solutions or suggestions. We will appreciate it.

Thanks

Sean Zhao
sean.zhao at centurylink.com<mailto:sean.zhao at centurylink.com>

From: Tim Christensen [mailto:timc at arin.net<http://arin.net/>]
Sent: Monday, March 24, 2014 8:43 PM
To: Zhao, Sean
Cc: arin-tech-discuss at arin.net<mailto:arin-tech-discuss at arin.net>; Talavagalu Matha Ajjaiah, Chandrasekhara; Nawale, Nilesh; Sugandh, Nimesh
Subject: Re: [arin-tech-discuss] Browser shows nothing when it visits www.ote.arin.net<http://www.ote.arin.net/>.

Hello Sean,

We've been able to replicate the problem, and we are investigating. We will post an update ASAP.

Regards,

Tim Christensen
ARIN

On Mar 24, 2014, at 5:10 PM, "Zhao, Sean" <Sean.Zhao at CenturyLink.com<mailto:Sean.Zhao at CenturyLink.com>>
 wrote:



Hello,
                We are facing some weird issues for your ote env. Some browsers(ie9) can see your www.ote.arin.net<http://www.ote.arin.net/> andhttp://whois.ote.arin.net/rest/org/CLC-121/pft just fine. Some browers in the office are not. As long as they hit www.ote.arin.net<http://www.ote.arin.net/> orhttp://whois.ote.arin.net/rest/org/CLC-121/pft ,the browers just keep running and running util they failed.
                Do you know what is wrong? Any idea? We did try to disable all the add-ons. But still does not work.


Any response will be appreciated.


Sean Zhao,

>From Centurylink
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