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<p class="MsoNormal" style="margin: 6pt 0in; line-height: 18pt;
background: none repeat scroll 0% 0% white;"><span
style="font-family:Helvetica;mso-fareast-font-family:
"Times New Roman";mso-bidi-font-family:"Times New
Roman"">ARIN has issued its initial response to ACSP
Suggestion 2013.20. The suggestion and response text are
provided below. This suggestion is now closed and is available
at: </span><span style="font-family: Times;"></span><span
style="font-family:Times;mso-fareast-font-family:"Times New
Roman";mso-bidi-font-family: "Times New Roman""></span><span
style="font-family: Helvetica;"><br>
</span></p>
<p class="MsoNormal"
style="margin-top:6.0pt;margin-right:0in;margin-bottom:6.0pt;
margin-left:0in;line-height:18.0pt;background:white"><span
style="font-family:Helvetica;mso-fareast-font-family:"Times
New Roman"; mso-bidi-font-family:"Times New
Roman""><a class="moz-txt-link-freetext" href="https://www.arin.net/participate/acsp/suggestions/2013-20.html">https://www.arin.net/participate/acsp/suggestions/2013-20.html</a></span><span
style="font-family:Times;mso-fareast-font-family:"Times New
Roman";mso-bidi-font-family: "Times New Roman""><br>
<br>
</span><span
style="font-family:Helvetica;mso-fareast-font-family:"Times
New Roman"; mso-bidi-font-family:"Times New
Roman"">Regards,</span><span style="font-family:
Times;mso-fareast-font-family:"Times New
Roman";mso-bidi-font-family:"Times New Roman""><br>
<br>
</span><span
style="font-family:Helvetica;mso-fareast-font-family:"Times
New Roman"; mso-bidi-font-family:"Times New
Roman"">Communications and Member Services</span><span
style="font-family:Times;mso-fareast-font-family:"Times New
Roman";mso-bidi-font-family: "Times New Roman""><br>
</span><span
style="font-family:Helvetica;mso-fareast-font-family:"Times
New Roman"; mso-bidi-font-family:"Times New
Roman"">American Registry for Internet Numbers (ARIN)</span><span
style="font-family:Times;mso-fareast-font-family:"Times New
Roman"; mso-bidi-font-family:"Times New Roman""><br>
<br>
</span><span
style="font-family:Helvetica;mso-fareast-font-family:"Times
New Roman"; mso-bidi-font-family:"Times New
Roman"">***</span><span style="font-family:
Times;mso-fareast-font-family:"Times New
Roman";mso-bidi-font-family:"Times New Roman""><o:p></o:p></span><b><span
style="font-family: Helvetica;mso-bidi-font-family:"Times
New Roman";color:black"><br>
Suggestion: </span></b><span
style="font-family:Arial;mso-bidi-font-family:"Times New
Roman";color:black"><o:p></o:p></span></p>
When paying an invoice through ARIN-online, I should not have to
re-enter my billing information. There should be a check-box to
populate that data from my billing contact record.<span
style="font-family: Helvetica;mso-bidi-font-family:"Times New
Roman";color:black"></span><span
style="font-family:Arial;mso-bidi-font-family:"Times New
Roman";color:black"><o:p></o:p></span>
<p class="MsoNormal"
style="margin-top:6.0pt;margin-right:0in;margin-bottom:6.0pt;
margin-left:0in;line-height:18.0pt;background:white"><b><span
style="font-family: Helvetica;mso-bidi-font-family:"Times
New Roman";color:black">Response:</span></b><span
style="font-family:Arial;mso-bidi-font-family:"Times New
Roman";color:black"><o:p></o:p></span></p>
We are going to close Suggestion 2013.20: Auto-Fill Billing Contact
Data per staff analysis and discussion with you.<br>
<br>
For clarity to the community, it turns out that there are minimal
matches between the billing contact information and the payment
(credit card) information. This suggestion was intended to further
reduce entry of payment information and was predicated on the
assumption that there was a high correlation between the billing
contact information and payment information.<br>
<br>
Staff analysis revealed two items. First, there was a very low
correlation between the billing contact and payment information.
Second, pre-populating the payment information with billing contact
information would increase credit card rejections as payor would
largely accept, and not correct, the payment information so that it
accurately matched their payment (credit card) information.<br>
<br>
Based on additional community feedback, ARIN staff has significantly
reduced the required payment information to streamline the payment
process. As a result much of the payment information has been
removed and remaining text clarified. These changes will be released
5 April 2014.<br>
<br>
Thank you for the suggestion which is now closed.<span
style="font-family:Helvetica; mso-bidi-font-family:"Times New
Roman";color:black"></span>
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