[ARIN-Suggestions] Closure of ACSP 2019.7: Add Point of Contact (POC) notification email

[ARIN]

On 10 April, we received a new suggestion, numbered 2019.7 upon
confirmed receipt, that recommended add optional notification email
fields to Point of Contact records.  After internal review, we have
notified the author that we will not be moving forward with this
suggestion. The full text of the suggestion and our response to the
author are available below, or at:

https://www.arin.net/vault/participate/acsp/suggestions/2019-7.html

Regards,


Communications and Member Services
American Registry for Internet Numbers (ARIN)

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Description: POC notification email

For all POCs add an optional field of notification email, which can
contain one or more email addresses.

The notification email or emails will not be publicly published (this is
similar to the old DMR POCs). Whenever ARIN emails a POC, ARIN will send
email to the publicly published email, as well as all the notification
emails.

Ideally, there would also be a way to mark if the email addresses of
ARIN Online accounts that are linked to a POC should:

     always be included as a notification email
     specify a sub-set of linked account emails to be included
     they are removed when an account is un-linked

Value to Community:

This will increase the reliability of email communication between ARIN
and resources holders by exposing an email address that is not subject
to public scraping and spam.

This is very important given 2017-12 notification to unwitting POCs will
only be sent to the public email of that POC.

Such an email may simply be discarded by the noc, billing, or abuse
teams, and not directed to the IP addressing team or those that have a
relationship with ARIN."


Timeframe: Not specified

Response:

Thank you for your suggestion, numbered 2019.7 upon confirmed receipt.

As we understand it, this suggestion recommends expanding on the
functionality available to customize email management on ARIN Online
user accounts. It appears that much of this functionality already exists
or is available to customers through their own email management systems,
particularly as pertains to spam mitigation and email filtering. It is
important to the community that organizations maintain accurate,
publicly-available POCs, and it is incumbent on organizations to make
sure that mail to those addresses is properly monitored and reviewed by
their staff.  For these reasons we do not plan to put this suggestion on
our development roadmap.

Thank you for your participation in the ARIN Consultation and Suggestion
Process. This suggestion is now closed.