[ARIN-Suggestions] Three New Suggestions 2013.27, 2013.28, and 2013.29
info at arin.net
Fri Nov 8 14:33:41 EST 2013
ARIN has received three new suggestions to the ACSP: 2013.27, 2013.28,
and 2013.29. The suggestions are provided below. ARIN will issue an
initial response within 10 business days.
Communications and Member Services
American Registry for Internet Numbers (ARIN)
*Suggestion 2013.27: POC VALIDATION MESSAGING DESTINATION*
POC validation should be sent to my actual email address, not some
"message center" thing I never see inside ARIN online.
*Suggestion 2013.28: POC VALIDATION MESSAGE REMOVAL UPON VALIDATION*
POC Validation Messages on my ARIN Online "Message Center" should be
removed automatically once the POC is validated.
This is especially true in the case of a role POC where it is likely
that person A will have validated the contact long before person B even
logs into ARIN online to see the message sitting in their inbox. The
presence of a "Message Waiting" flag upon logging into ARIN online
creates an unnecessary duplication of effort across all of the
representatives attached to the role POC because each one has to go in
and check the message, then check that the POC has been validated.
**Suggestion 2013.29: IMPROVE ARIN ONLINE FORM TIME-OUT BEHAVIOR*
Bug Report: Timed-out ticket forms are not graceful.
Log into ARIN Online
Select an open ticket and bring up its details.
Walk away from the browser long enough for the session to time out.
Come back, the ticket is still on the screen and no asynchronous
notification of the session timeout is presented.
Not realizing that the session has timed out, enter comments for
the ticket into the text box and press submit.
Expected result: A) The comments are accepted and then I am logged out
of the ticket system for inactivity, or, B) the comments are buffered
and I must log into ARIN online again to validate their submission
Actual result: I am dumped back to the logged-out state, all of my text
is lost, and I have to log in, find the ticket, and retype my comments
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