[ARIN-Suggestions] Response to Suggestion 2013.15: AVAILABILITY OF ARIN ONLINE MESSAGES TO ALL POCS OF AN ORG ID

[ARIN]

ARIN has issued its initial response to ACSP Suggestion 2013.15. The 
suggestion and response text are provided below. This suggestion remains 
open and is available at:

https://www.arin.net/participate/acsp/suggestions/2013-15.html

Regards,

Communications and Member Services
American Registry for Internet Numbers (ARIN)

****
Suggestion: *

As the POC and company exec, I would appreciate the ability to at least 
"view" correspondence between other company employees with access and 
ARIN. ARIN has asked for company specific information that the employee 
may/may not have, however I cannot access the request in order to 
respond to ARIN and the request is 'sitting' unanswered.

*Response:*

Thanks for your suggestion, numbered 2013.15 upon confirmation, 
proposing the ability to allow all Points of Contact view ARIN/employee 
correspondence for a given organization. We have previously received 
similar recommendations verbally as well as through the suggestions 
process, see Suggestion 2013.13: Availability of ticket information to 
all POCs of an Org ID. While you did not indicate, I presume that you 
are suggesting similar functionality within ARIN Online. If this is not 
the case, please let me know.

Given the interest in having the ARIN Online security model modified to 
allow such capability, we will evaluate the effort and schedule it 
appropriately with other priorities. Once scheduled, we will add it to 
ARIN's Planned Functionality webpage (https://www.arin.net/features/) 
and inform you of its assigned priority. In the interim, please let us 
know directly at hostmaster at arin.net if a request/ticket becomes 
'stranded' and we will work with you to resolve the 'view' 
correspondence issue.

This suggestion will remain open until implemented.
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