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<div>Mike - </div>
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<div><span class="Apple-tab-span" style="white-space:pre"></span>One can argue about the optimum terminology to use in the program title, but what is most important aspect of ARIN’s liability is that the qualifications are clear and uniformed applied - customers
need to be able to know and trust the level of vetting that ARIN does/does not apply to these facilitators. </div>
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<div><span class="Apple-tab-span" style="white-space:pre"></span>At this time, we don’t see straightforward way to uniformly apply the requirements that without the facilitators being legally registered entities in good standing within ARIN’s region, but not
adverse to expanding the program over time if we can see a way to do so without endangering the integrity of the program.</div>
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<div>Thanks,</div>
<div>/John</div>
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<div>John Curran</div>
<div>President and CEO</div>
<div>American Registry for Internet Numbers</div>
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<div>On Jun 4, 2023, at 12:36 PM, Mike Burns <mike@iptrading.com> wrote:</div>
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<div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 14pt;">One more thing John….<o:p></o:p></span></div>
<div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 14pt;">You keep referring to his as the “Trusted” Facilitator program, not Qualified.<o:p></o:p></span></div>
<div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 14pt;">Why does ARIN feel to the need to create a trusted list, doesn’t that open ARIN to even more liability exposure?<o:p></o:p></span></div>
<div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 14pt;"><o:p> </o:p></span></div>
<div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 14pt;">Regards,<br>
Mike<o:p></o:p></span></div>
<div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 14pt;"><o:p> </o:p></span></div>
<div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 14pt;"><o:p> </o:p></span></div>
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<div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><b>From:</b><span class="Apple-converted-space"> </span>ARIN-PPML <arin-ppml-bounces@arin.net><span class="Apple-converted-space"> </span><b>On Behalf Of<span class="Apple-converted-space"> </span></b>John
Curran<br>
<b>Sent:</b><span class="Apple-converted-space"> </span>Sunday, June 4, 2023 12:27 PM<br>
<b>To:</b><span class="Apple-converted-space"> </span>PPML <arin-ppml@arin.net><br>
<b>Subject:</b><span class="Apple-converted-space"> </span>[arin-ppml] ARIN Trusted Facilitator Program and Certification Requirements (Re: Tenfold fee increases?)<br>
<b>Importance:</b><span class="Apple-converted-space"> </span>High<o:p></o:p></div>
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<div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><o:p> </o:p></div>
<div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;">Folks - <span class="Apple-converted-space"> </span><o:p></o:p></div>
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<div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><o:p> </o:p></div>
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<div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;">I’d like to briefly address some of issues that have arisen in this thread about the forthcoming ARIN Trusted Facilitator Program and its associated fee change. <o:p></o:p></div>
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<div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><o:p> </o:p></div>
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<div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;">First, in terms of discussing this topic on ppml, this is probably the best course of action today – despite the long-term desire that discussions of ARIN services and fees eventually
migrate to the general-member mailing list. The reason for this is that many in the community who are interested in such topics haven’t (yet) opted to become a general member and thereby joined the associated list, but also because at the present time general
member status is only open to those either holding IPv4 or IPv6 number resources under registration services plan, and doesn’t include facilitators without resources, those who simply have an ASN, etc. <o:p></o:p></div>
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<div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><o:p> </o:p></div>
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<div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;">In terms of the fee increase for participation in the ARIN Trusted Facilitator Program, this is driven entirely due to the anticipated costs of administration – the new program has
quite a bit of “heft” to it in order to ensure that the participating facilitators are able and motivated to provide robust assistance to those enlisting their services. Amongst other requirements this includes the employment at least two individuals who
have passed a new certification program on Transfers at ARIN. ARIN has not historically administered any certification programs, and this requirement is driving some additional costs that are reflected in the increased fee for the ARIN Trusted Facilitator
Program. <o:p></o:p></div>
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<div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><o:p> </o:p></div>
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<div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;">Note that information about both the trusted facilitator program and addition of a certification program manager were shared with the community during ARIN 51 during the Customer Experience
and Strategy Update <<a href="https://www.arin.net/participate/meetings/ARIN51/materials/wednesday/ARIN51_cxsupdate.pdf" style="color: rgb(5, 99, 193); text-decoration: underline;">https://www.arin.net/participate/meetings/ARIN51/materials/wednesday/ARIN51_cxsupdate.pdf</a>>
– the only feedback received at that time was several customers sharing accolades about improved processing times that they had recently experienced with their ARIN tickets. <o:p></o:p></div>
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<div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><o:p> </o:p></div>
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<div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;">However, we remain open to any/all feedback from the community on this new program and the related fee change, and as many folks are aware, we are not shy about adjusting the fee structures
at ARIN to more equitably recover costs associated with registry services. It is to be expected that once the Trusted Facility and associated certification program have been operational for some time, we will review the level of participation received, the
associated costs, and determine if any adjustments are warranted to provide for more equitable cost recovery. <o:p></o:p></div>
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<div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><o:p> </o:p></div>
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<div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;">Thanks!<o:p></o:p></div>
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<div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;">/John<o:p></o:p></div>
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<div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><o:p> </o:p></div>
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<div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;">John Curran<o:p></o:p></div>
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<div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;">President and CEO<o:p></o:p></div>
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<div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;">American Registry for Internet Numbers</div>
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