[arin-ppml] ARIN Trusted Facilitator Program and Certification Requirements (Re: Tenfold fee increases?)

[John Curran]

Folks -

I’d like to briefly address some of issues that have arisen in this thread about the forthcoming ARIN Trusted Facilitator Program and its associated fee change.

First, in terms of discussing this topic on ppml, this is probably the best course of action today – despite the long-term desire that discussions of ARIN services and fees eventually migrate to the general-member mailing list.  The reason for this is that many in the community who are interested in such topics haven’t (yet) opted to become a general member and thereby joined the associated list, but also because at the present time general member status is only open to those either holding IPv4 or IPv6 number resources under registration services plan, and doesn’t include facilitators without resources, those who simply have an ASN, etc.

In terms of the fee increase for participation in the ARIN Trusted Facilitator Program, this is driven entirely due to the anticipated costs of administration – the new program has quite a bit of “heft” to it in order to ensure that the participating facilitators are able and motivated to provide robust assistance to those enlisting their services.   Amongst other requirements this includes the employment at least two individuals who have passed a new certification program on Transfers at ARIN.  ARIN has not historically administered any certification programs, and this requirement is driving some additional costs that are reflected in the increased fee for the ARIN Trusted Facilitator Program.

Note that information about both the trusted facilitator program and addition of a certification program manager were shared with the community during ARIN 51 during the Customer Experience and Strategy Update <https://www.arin.net/participate/meetings/ARIN51/materials/wednesday/ARIN51_cxsupdate.pdf> – the only feedback received at that time was several customers sharing accolades about improved processing times that they had recently experienced with their ARIN tickets.

However, we remain open to any/all feedback from the community on this new program and the related fee change, and as many folks are aware, we are not shy about adjusting the fee structures at ARIN to more equitably recover costs associated with registry services.  It is to be expected that once the Trusted Facility and associated certification program have been operational for some time, we will review the level of participation received, the associated costs, and determine if any adjustments are warranted to provide for more equitable cost recovery.

Thanks!
/John

John Curran
President and CEO
American Registry for Internet Numbers


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