[arin-ppml] Draft Policy 2017-12: Require POC Validation Upon Reassignment

[Brian Jones]

I support draft proposal 2017-12. It is a good step forward for POC
validation.

--
Brian
​ E Jones
Agile Process Engineer
​Virginia Tech​
​

On Mon, Mar 12, 2018 at 5:47 PM, Christian Tacit <ctacit at tacitlaw.com>
wrote:

> Dear Community Members,
>
>
>
> The shepherds for the Draft Policy 2017-12: Require POC Validation Upon
> Reassignment, are making two changes to its text.
>
>
>
> First, the problem statement is being expanded a bit to explain how POCs
> for reassigned blocks can be assigned without the knowledge of the
> individuals so assigned under the present policy.
>
>
>
> Second, proposed section 3.8 has been deleted. This is because it is
> unintentionally misleading because a simple reassignment results in a
> customer identifier versus an OrgID.   There is no contact information
> contained in a simple reassignment other than street address that could be
> used for notification, and thus it does not appear that the proposed NRPM
> 3.8 policy text is implementable.  Even if notification were possible, the
> “OR postal address” in this section may also cause significant problems for
> some companies as many companies have the same name associated with many
> different locations and there are several locations that have many
> companies registered there.
>
>
>
> Based on these changes, the revised text reads:
>
>
>
> *Version Date: March 12, 2018*
>
>
>
> *Problem Statement:*
>
> Some large ISPs assign individuals to be POCs for reassigned blocks
> without consultation of the individual they are inserting into Whois. For
> example, during the reassignment/reallocation process, some large ISPs
> automatically create POCs from their customer’s order form. This process is
> automated for many ISPs and therefore the resulting POCs are not validated
> prior to being created in the ARIN Whois database. This creates unknowing
> POCs that have no idea what Whois is or even who ARIN is at the time they
> receive the annual POC validation email. It can also create multiple POCs
> per email address causing that same person to receive a multitude of POC
> Validation emails each year.
>
> This policy proposal seeks to improve the situation where a POC is
> unwittingly and unintentionally inserted into Whois.
>
> It also seeks to mitigate the significant amount of time that ARIN staff
> reports that they spend fielding phone calls from POCs who have no idea
> they are in Whois.
>
> Finally, it is hopeful that this proposal will improve the overall POC
> validation situation, by forcing ISPs and customers to work together to
> insert proper information into Whois at the time of sub-delegation.
>
>
>
> *Policy statement:*
>
> Insert one new section into NRPM 3:
>
> 3.7 New POC Validation Upon Reassignment
>
> When an ISP submits a valid reallocation or detailed reassignment request
> to ARIN which would result in a new POC object being created, ARIN must
> (before otherwise approving the request) contact the new POC by email for
> validation. ARIN's notification will, at a minimum, notify the POC of:
>
> - the information about the organization submitting the record; and
> - the resource(s) to which the POC is being attached; and
> - the organization(s) to which the POC is being attached.
>
> If the POC validates the request, the request shall be accepted by ARIN
> and the new objects inserted into Whois.  If the POC does not validate the
> request within 10 days, ARIN must reject the request.
>
>
>
> *Timetable for implementation:* Immediate
>
>
>
> Comments from the community are welcome!
>
>
>
>
> Christian S. Tacit
>
>
>
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