[arin-ppml] Policy regulate ARIN's responds time.

[H.Lu]

Hi

We had an ongoing request in which takes months to get reply, and every time we call them we get an "get back soon" responds.

We operate globally, ARIN's responds time are worst of all 5 RIRs we ever come across, we wonder should it be regulated by policy? As then ARIN should not delay any ticket just for an unions reason.

Kind regards

Lu