[arin-ppml] private whois record
mysidia at gmail.com
Tue Aug 7 19:58:42 EDT 2012
On 8/7/12, Chris Engel <cengel at conxeo.com> wrote:
> While I sympathize with Kevin, but from the standpoint of many
> organizations that (direct contact to an admin) just doesn't make sense.
> Organizations are generally better off having the listed contact be some
> sort of CSR/answering service type that has their own private
> contact/escalation list of who to call for a given situation. The reason is
Listing an admin or technical contact's E-mail address, and the
answering service/NOC phone number is good, as long as the phone
number is answered by someone literate in the technical language used
by network operators, with at least a basic understanding of what the
internet is, and can be used to get at the proper technical contact,
without significant delay.
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