[arin-ppml] Policy Proposal: Customer Confidentiality

Seth Mattinen sethm at rollernet.us
Wed Jun 10 17:48:47 EDT 2009

Kevin Kargel wrote:
>> -----Original Message-----
>> From: arin-ppml-bounces at arin.net [mailto:arin-ppml-bounces at arin.net] On
>> Behalf Of Milton L Mueller
>> Sent: Wednesday, June 10, 2009 3:05 PM
>> To: arin-ppml at arin.net
>> Subject: Re: [arin-ppml] Policy Proposal: Customer Confidentiality
>> Lee,
>> 1. IANAL, too
>> 2. you don't need to have passed a bar exam to know that there are laws
>> pertaining to privacy, or to discuss them.
>> 3. i've co-authored policy papers, some in refereed journals, with legal
>> professionals about dns whois, including an international comparison of
>> privacy laws and their relevance to whois
>> 4. privacy laws don't need to reference whois specifically to be relevant
>> to whois.
>> 5. some laws do specifically reference it, e.g., in the bilateral trade
>> agreements in which the U.S. tried to impose a specific approach to DNS
>> Whois upon small trading partners (Peru, Singapore, etc.). Those countries
>> responded by invoking their national privacy laws and saying that any
>> whois service had to comply with them. q.e.d.
> Privacy-schmivacy..  I don't care whether or not the real end user is
> publically listed as a POC, but there DOES need to be a real live contact
> that can handle problems for the network.  
> There needs to be a functional administrative contact and a functional
> technical contact.  Those contacts cannot just be someone who knows someone
> who knows who to call.
> If there is not going to be both an administrative and technical contact
> listed that actually has something to do with the network then I suggest we
> might as well abandon whois and swip entirely and just rely on registration
> records. It would save a lot of work and money.

I can tell you that I'm the admin and tech POC for two networks of a
technically-inept company. Whenever I get calls about it I pretty much
tell the caller "I don't care".

I also know of a former employer who wiped all of their SWIP records (I
had once spent months reconciling them to be accurate) probably because
they had fallen out of date again and nobody wanted to do the work to
fix it.

Useful information should be the goal irrespective of privacy.


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