[arin-ppml] Policy Proposal: Customer Confidentiality
jmaimon at chl.com
Wed Jun 10 13:38:29 EDT 2009
Member Services wrote:
> ISPs may choose to enter their own address and phone number in
> reassignments and reallocations in lieu of the customer's address and
> phone number. The customer's actual information must be provided to
> ARIN on request and will be held in the strictest confidence.
Last I checked residential customers the ISP has the option to put in
private residence in their swip record. Residential privacy concerns
> 8. Rationale:
> Customer contact lists are one of the most proprietary and confidential
Cooperation takes precedence over competition.
Its been that since inception and I see no compelling reason to change it.
Customer contact lists have never been considered proprietary on the
internet, this statement is false on its face.
I dont support changing things to further protect incumbents against
> pieces of information in any business. The requirements for ISPs to
> publish those lists via SWIP or RWHOIS runs contrary to good business
Allowing your customers to ever leave you runs contrary to good business
practices, but we dont permit customers to be held hostage either.
> and invites competitors and others to solicit both individuals
> and companies receiving reassignments and sub allocations from upstream
Good. Thats actually good for competition overall, come to think of it.
Not brought up is privacy concerns for non-residential customers.
On the whole, I dont empathize with that sentiment for non residential
cusotmers either, but notably absent from rational is any legitimate
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