[arin-ppml] Policy Proposal: Customer Confidentiality

[Kevin Kargel]

> -----Original Message-----
> From: arin-ppml-bounces at arin.net [mailto:arin-ppml-bounces at arin.net] On
> Behalf Of Milton L Mueller
> Sent: Tuesday, June 09, 2009 1:36 PM
> To: 'William Herrin'
> Cc: arin-ppml at arin.net
> Subject: Re: [arin-ppml] Policy Proposal: Customer Confidentiality
> 
> I don't understand how this is a consideration if the ISP continues to be
> accurately identified in the whois. I don't understand how a third party's
> suspicion of an ISP gives them a right to access a customers' data as
> opposed to the ISP data. Recall that ARIN has access to the customer
> information and would thus be accessible to any real fraud investigation.

To my mind the issue is not one of fraud investigation but one of abuse
resolution.  It is all too easy for a network host to broadcast a number of
types of storm traffic from innocent causes such as hardware or software
failure or mis-configuration.  Even things as simple as routing loops can be
debilitating to more than the end user in question.

The end user need not be identified, but a contact to an administrator who
can deal with routing and traffic issues should be required.

I am all for privacy, but reachability of an effective PoC needs to be
maintained.  A PoC who calls a contact who relays a message to someone who
knows who the administrator is cannot be effective.


> 
> > -----Original Message-----
> > It makes it possible for third parties to perform spot-checks which
> > audit the ISP's honest use of address space. Whether used or not, this
> > greatly impacts ARIN's process transparency. This is especially
> > helpful when a supposed ISP is suspected of fraud. A name alone or
> > fully private registrations are insufficient for auditing.
> >
> > Regards,
> > Bill Herrin

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