[arin-ppml] Snarl: Using ARIN Contacts to report abuse.

Stewart Dean sdean at bard.edu
Mon Nov 3 13:51:11 EST 2008


OK, but.
What is wrong with sending something to abuse, if only a copy?  This is 
the canonical forever way to do it, if only a copy; it's in the 
dad-cussed RFC whatever...not that anybody follows them, gripe, gripe. I 
know, we don't really need standards, everyone whould just wing it as 
best he or she sees fit.

When I came to make the change from people to symbolic POCs (because our 
IT head changed), I just updated the the existing POCs 
individually...there was no abuse POC in our long extant whois listing.  
It might help if the POC update template from indicated a list of POC 
roles as a hint.  This a gotcha.

I *really* try to get things right, and this feels gratuitous.

I'll just sit over here in my corner and munch more sour grapes........


David Farmer wrote:
> I looked up your Org entry, you should add an Abuse POC handle, you only 
> have an Admin POC Handle and 2 Tech POC Handles.  By not having an 
> abuse handle your not telling people that you want abuse complaints sent 
> somewhere else.  Without an Abuse POC I would probably send abuse 
> complaints to your Tech POC Handles, because if you don't publish your 
> abuse contact information why would I assume you even have one?
>
> I suspect if you publish an Abuse POC you will see abuse complaints go 
> there.
>
> "Abuse POC Handle: Indicate the ARIN POC handle of a contact 
> responsible for handling operational aspects of the acceptable or 
> appropriate uses of the allocated network. The abuse POC may not make 
> modifications to the allocated network registration. "
>
> On 3 Nov 2008 Stewart Dean wrote:
>
>   
>> I am increasingly seeing that abuse-related comments are going to our 
>> ARIN whois info contacts instead of abuse@<domain>. ...this seems to be 
>> the new thing....I guess they figure that this way they'll get someone, 
>> since these addresses are explicitly listed, where abuse@<domain> is one 
>> of the implicitly (by RFC standard) required, but not always incarnated
>>
>> Damn.  This is one of those expedient, but wrong way to do things, but 
>> everyone is adopting it.
>>
>> It's fortunate that I made the contacts symbolic aliases (iptech, 
>> ipadmin, ipbill) instead of actual people's names.  At least this way we 
>> can send it to multiple people...otherwise, if it was going to an actual 
>> user, we'd have to rely on that person to fwd..........which wouldn't 
>> happen when they were on vacation. 
>>
>> <snarl>
>> -- 
>> ==== Once upon a time, the Internet was a friendly, 
>> neighbors-helping-neighbors small town, and no one locked their doors. 
>> Now it's like an apartment in Bed-Stuy: you need three heavy duty 
>> pick-proof locks, one of those braces that goes from the lock to the 
>> floor, and bars on the windows....
>> ==== Stewart Dean, Unix System Admin, Bard College, New York 12504 
>> sdean at bard.edu voice: 845-758-7475, fax: 845-758-7035
>>
>> _______________________________________________
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>
>
>
> =======================================================
> David Farmer				     Email:	farmer at umn.edu
> Office of Information Technology
> Networking & Telecomunication Services
> University of Minnesota			     Phone:	612-626-0815
> 2218 University Ave SE			     Cell:		612-812-9952
> Minneapolis, MN 55414-3029		     FAX:	612-626-1818
> =======================================================
>   


-- 
==== Once upon a time, the Internet was a friendly, 
neighbors-helping-neighbors small town, and no one locked their doors. 
Now it's like an apartment in Bed-Stuy: you need three heavy duty 
pick-proof locks, one of those braces that goes from the lock to the 
floor, and bars on the windows.... ==== Stewart Dean, Unix System Admin, 
Bard College, New York 12504 sdean at bard.edu voice: 845-758-7475, fax: 
845-758-7035



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