[arin-ppml] Policy Proposal: whois POC e-mail cleanup

michael.dillon at bt.com michael.dillon at bt.com
Thu Aug 21 10:09:01 EDT 2008

This seems to be more process than policy.

Have you considered sending it to the ARIN suggestion box?

Also, there should be a mechanism to get a complete list of address
blocks with REFUSED RESPONSE status, even if it is via ftp and you need
to apply for permission to download the list.

Michael Dillon
MPLS Bid Support/IP Addressing Strategy - BT Design
66 Prescot St., London, E1 8HG, UK
Mobile: +44 7900 823 672 
Internet: michael.dillon at bt.com
Phone: +44 20 7650 9493 Fax: +44 20 7650 9030
Use the wiki: http://collaborate.intra.bt.com/  


> -----Original Message-----
> From: arin-ppml-bounces at arin.net 
> [mailto:arin-ppml-bounces at arin.net] On Behalf Of Member Services
> Sent: 21 August 2008 14:56
> To: arin-ppml at arin.net
> Subject: [arin-ppml] Policy Proposal: whois POC e-mail cleanup
> ARIN received the following policy proposal. In accordance 
> with the ARIN Internet Resource Policy Evaluation Process, 
> the proposal is being posted to the ARIN Public Policy 
> Mailing List (PPML) and being placed on ARIN's website.
> The ARIN Advisory Council (AC) will review this proposal at 
> their next regularly scheduled meeting. The AC may decide to:
>      1. Accept the proposal as written. If the AC accepts the 
> proposal, it will be posted as a formal policy proposal to 
> PPML and it will be presented at a Public Policy Meeting.
>      2. Postpone their decision regarding the proposal until 
> the next regularly scheduled AC meeting in order to work with 
> the author. The AC will work with the author to clarify, 
> combine or divide the proposal. At their following meeting 
> the AC will accept or not accept the proposal.
>      3. Not accept the proposal. If the AC does not accept 
> the proposal, the AC will explain their decision via the 
> PPML. If a proposal is not accepted, then the author may 
> elect to use the petition process to advance their proposal. 
> If the author elects not to petition or the petition fails, 
> then the proposal will be closed.
> The AC will assign shepherds in the near future. ARIN will 
> provide the names of the shepherds to the community via the PPML.
> In the meantime, the AC invites everyone to comment on this 
> proposal on the PPML, particularly their support or 
> non-support and the reasoning behind their opinion. Such 
> participation contributes to a thorough vetting and provides 
> important guidance to the AC in their deliberations.
> The ARIN Internet Resource Policy Evaluation Process can be found at:
> http://www.arin.net/policy/irpep.html
> Mailing list subscription information can be found at:
> http://www.arin.net/mailing_lists/
> Regards,
> Member Services
> American Registry for Internet Numbers (ARIN)
> ## * ##
> Policy Proposal Name: whois POC e-mail cleanup
> Author: Ted Mittelstaedt
> Proposal Version: 1
> Submission Date: 8/20/2008
> Proposal type: new
> Policy term: permanent
> Policy statement:
> Under Directory Services in the NRPM
> add section 3.6 titled "Reliability of Whois information"
> 3.6.1  ARIN will use an automated system that once a year 
> will attempt to e-mail all separate e-mail addresses in the 
> directory. (including abuse addresses)  At it's discretion, 
> ARIN will attempt to contact by regular mail or phone all POC 
> entries that have invalid e-mail addresses (i.e. e-mail 
> addresses that bounce mail sent to them) and give them a 3 
> month deadline for correction of their mail address.  The 
> automated system will not use a mail cluster or other mail 
> transmission software that is incompatible with commonly 
> available anti-spam technologies, such as greylisting.
> LIR POC's that fail to respond to paper mails or telephone 
> calls will have Their e-mail address replaced with "REFUSED 
> RESPONSE" in the directory. Non-legacy POCs will be requested 
> to remedy the situation by their next billing date.  At it's 
> discretion and considering the size or number of complaints 
> about an organization, ARIN may require the organization to 
> supply accurate contact information in it's directory entry 
> as a condition of accepting payment from the organization for 
> registration renewals.
> POCs belonging to blocks reassigned by LIRs who fail to 
> respond will be replaced by the POC of the reassigning LIR.
> The automated e-mails will have a text string titled "ARIN 
> Automated POC e-mail test" identifying them so that automated 
> trouble ticket systems can be programmed to automatically 
> delete the mail messages instead of replying to them.
> Other standard mailing list practices will be followed by 
> ARIN to insure the absence of e-mail loops, etc.
> 3.6.1  ARIN will supply a report to the community, updated 
> monthly, that lists the percentage of "REFUSED RESPONSE" 
> POCs, the percentage of POCs that accept e-mails, and the 
> percentage of POC addresses that have not responded but have 
> not yet been notified by paper mail or telephone.
> Rationale:
> As the entire Internet community gets closer to the date that 
> IPv4 will be exhausted, more attention is being focused on 
> the possibility that there is significant amounts of 
> allocated IPv4 that is abandoned.  There are also concerns 
> that as the amount of usable IPv4 space gets more and more 
> crowded, that Internet criminals are turning to abandoned 
> IPv4 space that is still listed as allocated in the whois 
> directories to use to make attacks on hosts on the Internet.  
> Because of these reasons, it is becoming more important that 
> users of ARIN's whois data have a reasonable expectation that 
> it is accurate.
> The current NRPM has a mechanism for adding, modifying, and 
> deleting POCs. However it also carries an assumption that 
> POCs belonging to defunct companies will be removed when the 
> bills for allocated IP addressing cease being paid, and the 
> address resources are then returned to the ARIN pool as a 
> result. The problem is that this assumption does not hold 
> true for so-called "Legacy" IP address holders since they do 
> not pay a yearly fee.  Furthermore, billing for the IP 
> addressing allocations is done through paper mail, thus it is 
> possible for a POC to have a valid street address, but an 
> invalid E-mail address, and not be caught because they are 
> current on their account.  This is becoming a serious issue 
> because contacting a POC via a street address is too slow for 
> victims of an attack from a hijacked IP block to be able to 
> complain to the block owners and the block owners to be able 
> to catch the perpetrators.
> Timetable for implementation: Immediate
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