[arin-ppml] Policy Proposal: whois POC e-mail cleanup

[michael.dillon at bt.com]

This seems to be more process than policy.

Have you considered sending it to the ARIN suggestion box?

Also, there should be a mechanism to get a complete list of address
blocks with REFUSED RESPONSE status, even if it is via ftp and you need
to apply for permission to download the list.

-------------------------------------------------------
Michael Dillon
MPLS Bid Support/IP Addressing Strategy - BT Design
66 Prescot St., London, E1 8HG, UK
Mobile: +44 7900 823 672 
Internet: michael.dillon at bt.com
Phone: +44 20 7650 9493 Fax: +44 20 7650 9030
http://www.btradianz.com
 
Use the wiki: http://collaborate.intra.bt.com/  

 

> -----Original Message-----
> From: arin-ppml-bounces at arin.net 
> [mailto:arin-ppml-bounces at arin.net] On Behalf Of Member Services
> Sent: 21 August 2008 14:56
> To: arin-ppml at arin.net
> Subject: [arin-ppml] Policy Proposal: whois POC e-mail cleanup
> 
> ARIN received the following policy proposal. In accordance 
> with the ARIN Internet Resource Policy Evaluation Process, 
> the proposal is being posted to the ARIN Public Policy 
> Mailing List (PPML) and being placed on ARIN's website.
> 
> The ARIN Advisory Council (AC) will review this proposal at 
> their next regularly scheduled meeting. The AC may decide to:
> 
>      1. Accept the proposal as written. If the AC accepts the 
> proposal, it will be posted as a formal policy proposal to 
> PPML and it will be presented at a Public Policy Meeting.
> 
>      2. Postpone their decision regarding the proposal until 
> the next regularly scheduled AC meeting in order to work with 
> the author. The AC will work with the author to clarify, 
> combine or divide the proposal. At their following meeting 
> the AC will accept or not accept the proposal.
> 
>      3. Not accept the proposal. If the AC does not accept 
> the proposal, the AC will explain their decision via the 
> PPML. If a proposal is not accepted, then the author may 
> elect to use the petition process to advance their proposal. 
> If the author elects not to petition or the petition fails, 
> then the proposal will be closed.
> 
> The AC will assign shepherds in the near future. ARIN will 
> provide the names of the shepherds to the community via the PPML.
> 
> In the meantime, the AC invites everyone to comment on this 
> proposal on the PPML, particularly their support or 
> non-support and the reasoning behind their opinion. Such 
> participation contributes to a thorough vetting and provides 
> important guidance to the AC in their deliberations.
> 
> The ARIN Internet Resource Policy Evaluation Process can be found at:
> http://www.arin.net/policy/irpep.html
> 
> Mailing list subscription information can be found at:
> http://www.arin.net/mailing_lists/
> 
> Regards,
> 
> Member Services
> American Registry for Internet Numbers (ARIN)
> 
> 
> ## * ##
> 
> 
> Policy Proposal Name: whois POC e-mail cleanup
> 
> Author: Ted Mittelstaedt
> 
> Proposal Version: 1
> 
> Submission Date: 8/20/2008
> 
> Proposal type: new
> 
> Policy term: permanent
> 
> Policy statement:
> 
> Under Directory Services in the NRPM
> 
> add section 3.6 titled "Reliability of Whois information"
> 
> 3.6.1  ARIN will use an automated system that once a year 
> will attempt to e-mail all separate e-mail addresses in the 
> directory. (including abuse addresses)  At it's discretion, 
> ARIN will attempt to contact by regular mail or phone all POC 
> entries that have invalid e-mail addresses (i.e. e-mail 
> addresses that bounce mail sent to them) and give them a 3 
> month deadline for correction of their mail address.  The 
> automated system will not use a mail cluster or other mail 
> transmission software that is incompatible with commonly 
> available anti-spam technologies, such as greylisting.
> 
> LIR POC's that fail to respond to paper mails or telephone 
> calls will have Their e-mail address replaced with "REFUSED 
> RESPONSE" in the directory. Non-legacy POCs will be requested 
> to remedy the situation by their next billing date.  At it's 
> discretion and considering the size or number of complaints 
> about an organization, ARIN may require the organization to 
> supply accurate contact information in it's directory entry 
> as a condition of accepting payment from the organization for 
> registration renewals.
> 
> POCs belonging to blocks reassigned by LIRs who fail to 
> respond will be replaced by the POC of the reassigning LIR.
> 
> The automated e-mails will have a text string titled "ARIN 
> Automated POC e-mail test" identifying them so that automated 
> trouble ticket systems can be programmed to automatically 
> delete the mail messages instead of replying to them.
> 
> Other standard mailing list practices will be followed by 
> ARIN to insure the absence of e-mail loops, etc.
> 
> 3.6.1  ARIN will supply a report to the community, updated 
> monthly, that lists the percentage of "REFUSED RESPONSE" 
> POCs, the percentage of POCs that accept e-mails, and the 
> percentage of POC addresses that have not responded but have 
> not yet been notified by paper mail or telephone.
> 
> Rationale:
> 
> As the entire Internet community gets closer to the date that 
> IPv4 will be exhausted, more attention is being focused on 
> the possibility that there is significant amounts of 
> allocated IPv4 that is abandoned.  There are also concerns 
> that as the amount of usable IPv4 space gets more and more 
> crowded, that Internet criminals are turning to abandoned 
> IPv4 space that is still listed as allocated in the whois 
> directories to use to make attacks on hosts on the Internet.  
> Because of these reasons, it is becoming more important that 
> users of ARIN's whois data have a reasonable expectation that 
> it is accurate.
> 
> The current NRPM has a mechanism for adding, modifying, and 
> deleting POCs. However it also carries an assumption that 
> POCs belonging to defunct companies will be removed when the 
> bills for allocated IP addressing cease being paid, and the 
> address resources are then returned to the ARIN pool as a 
> result. The problem is that this assumption does not hold 
> true for so-called "Legacy" IP address holders since they do 
> not pay a yearly fee.  Furthermore, billing for the IP 
> addressing allocations is done through paper mail, thus it is 
> possible for a POC to have a valid street address, but an 
> invalid E-mail address, and not be caught because they are 
> current on their account.  This is becoming a serious issue 
> because contacting a POC via a street address is too slow for 
> victims of an attack from a hijacked IP block to be able to 
> complain to the block owners and the block owners to be able 
> to catch the perpetrators.
> 
> Timetable for implementation: Immediate
> 
> 
> 
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