[arin-discuss] Bringing back IP resource Request Templates

[CJ Aronson]

Having used ARIN online a couple of times now to apply for address
space for clients I do have a couple of comments.  What I miss mostly
about the email templates for resource requests are the following

1- I can't fill out part of the template and save it to send later as
I gather all the necessary info.
2- I can't output the partially filled out template to send to my
client to verify that it's what they want me to send and get their
feedback.  Or have it saved on ARIN online for my client to go in and
look or add whatever they want to add.

It would also be super helpful to have a text template I could send
them with all the questions.  For me requesting resources for a client
is often a information gathering operation from several parts of the
company and putting it all together to request what they need.

1&2 were very easy with the email templates.  If those were possible
with ARIN online then I wouldn't care that much about resource
requests via email.

Also I have found that for some reason ARIN online doesn't tell me
when there is an update to one of my open tickets via email so I have
to keep going there to see if there is any update on the ticket.
Maybe that's a configuration option?  I haven't had time to look
around.

----Cathy

On Mon, Apr 2, 2012 at 8:27 PM, Owen DeLong <owen at delong.com> wrote:
> A while back, ARIN stopped accepting email templates for resource requests.
>
> I believe in the discussions at members meetings prior to this, we were assured that the addition of a web interface would not remove the ability to use templates and I, for one, find templates to be much easier and more convenient than a web interface (especially the current state of ARIN on-line).
>
> Suggestion 2011.21 was submitted as an effort to address this. It is my understanding that 2011.21 has not received any support from the membership. If any of you are interested in having template functionality restored, ARIN needs to know that. If not, likely this suggestion is soon to be closed without any action and templates will forever fade into history.
>
> Owen
>
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