[arin-discuss] Bringing back IP resource Request Templates

[John Curran]

On Apr 2, 2012, at 3:57 PM, Alec Ginsberg wrote:

> One backend system.. Pretty front end web ui.  Email, jms. Any web service choice. 

Robert - 

  Actually, you are describing what we now have - One backend 
  system, with ARIN Online (human web), RESTful (programmatic), 
  and email based interfaces.   We don't give any web service
  choice, but then again, the discussion in this thread is 
  about folks aren't using any programmatic interface...

  As someone noted, this is exactly why during maintenance 
  each interface behaved as it did:  Humans get an message
  at attempted login, RESTful programs get an error code,
  and email is queued.  It's all one system with three 
  distinct access methods.   

  The email template issue is that we did not reimplement all 
  of the request types in the rebuilt email templates as it 
  would have been significantly more development, and would
  would increase the maintenance costs of the entire system.
  We presently need to make sure that policy changes end up
  in ARIN Online, and then (as quickly as possible) end up 
  in the RESTful interface.  Regardless of your enterprise
  integration approach, you need to arrange for validation
  of input from each access method, and supporting a third
  access method of template-based email will mean that any
  policy changes will require template and template email
  processing changes.

  It's actually not conceptually challenging at all, but if
  expanded to cover all registry request types it would result 
  in a permanent increase in overall maintenance costs.  This
  is certainly an option, but should not be taken lightly since
  its funded collectively by the entire community.

Thanks!
/John

John Curran
President and CEO
ARIN