[arin-discuss] ARIN spammed us with "talk to the hand" ?

[Sean Cheesman]

I disagree that this was a reasonable statement from ARIN.  They listed no examples of what "content providers" are causing problems, and only leave it up to us to determine if there is a problem, and then try to resolve it on our own.  Yes, it may now be easier to troubleshoot a problem because now I may say "hey, didn't I get an email from ARIN a while back warning me of a problem?" but that doesn't really help me be proactive about the issue.

Sean

-----Original Message-----
From: arin-discuss-bounces at arin.net [mailto:arin-discuss-bounces at arin.net] On Behalf Of Scott Leibrand
Sent: Thursday, February 26, 2009 9:36 PM
To: Jo Rhett
Cc: arin-discuss at arin.net
Subject: Re: [arin-discuss] ARIN spammed us with "talk to the hand" ?

Jo,

I was not involved in any discussions around that notice, but when I got
it, I interpreted it as saying, "We're aware of a problem, and believe
it may affect a lot of you.  We can't fix it for you, but here's what
you need to know to get it fixed if you're affected."

Quite reasonable, IMO.

-Scott

Jo Rhett wrote:
> Can someone explain to me why ARIN spammed all of our ARIN contacts
> (including (A)buse contacts!) with a notice that says "talk to the
> hand" ?
>
>
>> If you or your peers experience any of these types of problems, you
>> are
>> encouraged to contact and work with third-party information software
>> vendors
>> and/or the content providers directly to effect changes.
>>
>
> If ARIN can not and will not do anything to contact these parties and
> get it resolved, why does it send a notice telling us with this?  Next
> week will we see a notice that ARIN won't be involved in saving
> starving children in Africa?  I imagine that ARIN will be very busy
> informing us of every thing it does not plan to work on ... is this
> helpful?  Honestly?
>
> Entire message below:
>
>> Per a request from an ARIN customer, ARIN is sending you this letter
>> as
>> a courtesy notification of problems some registrants of ARIN-issued
>> IPv4
>> addresses have experienced.
>>
>> Some geolocation and content providers are misidentifying ARIN-issued
>> address space as being outside the ARIN region. Common problems
>> experienced
>> by ARIN registrants over the last two years include:
>>
>> - search engines misidentifying the addresses as being in South
>> America;
>> - content caching providers sending traffic via nodes in South
>> America; and
>> - e-commerce transactions failing or being delaying due to fraud
>> prevention
>> procedures being triggered when the payment processing system
>> believes the
>> transaction is originating in South America.
>>
>> Registrants have experienced these problems both with new IANA-
>> issued /8s
>> (like 173.0.0.0/8 and 174.0.0.0/8) and with /8s which ARIN has
>> issued and
>> re-issued over many years (like 63.0.0.0/8).
>>
>> If you or your peers experience any of these types of problems, you
>> are
>> encouraged to contact and work with third-party information software
>> vendors
>> and/or the content providers directly to effect changes.
>>
>> Regards,
>>
>> Leslie Nobile
>> Director, Registration Services
>> American Registry for Internet Numbers
>>
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