[arin-discuss] The joy of SWIPping

[Chad Kissinger]

I understand and agree with all the issues I see forwarded here:

1.  SWIPing exact end user information exposes that information to spammers, hackers, competitors and, generally, is hard to maintain.

2.  There is a need for the ability of an interested party to be able to contact the technical and administrative authorities for a given IP block.

3.  There is a need for ARIN to be able to discern whether a member is effectively abiding by ARIN IP policy during requests for new IP space.

I think SWIP is a waste of time and is a real irritant to the members who have legitimate concerns about exposing proprietary customer information to the public.  Anyone trying to contact one of my customers for any legitimate reason is better served by contacting my company first.  We're here 24/7, we're technically competent, and we have better customer contact information in our billing/CRM databases than we could ever make available through SWIP.

ARIN can't see enough information through SWIP anyway to discern whether end-users are truly using their IP space effectively.  The few times I've requested an additional allocation, it's been my experience that you generally have to show that you have really allocated the space (or delegated or whatever you call it) to a customer and that you are requiring them to follow ARIN policy (domain based hosting for shared web servers, NAT where possible, etc.)

I think my company's information should be the only information listed in Whois and we should allowed to responsibly field any inquiries sent to it.  If we don't want to do that, then we could SWIP individual blocks where we want individual customers to be contacted.  Maybe a good ARIN rule would be that anyone who controls IP space needs to maintain an accurate and responding technical and administrative contact.  If they don't, whoever they received their delegation of IP space from (whether ARIN or a member) would be required to either do it for them, or take the space back.


Onramp Access
chad kissinger  |  president  |  onramp access, inc.
p: 512.322.9200  |  f: 512.476.2878  |  www.onr.com
your internet operations  |  built  |  deployed  |  managed

-----Original Message-----
From: arin-discuss-bounces at arin.net [mailto:arin-discuss-bounces at arin.net] On Behalf Of Jeremy Anthony Kinsey
Sent: Tuesday, May 13, 2008 10:46 AM
To: arin-discuss at arin.net
Subject: Re: [arin-discuss] The joy of SWIPping


On May 13, 2008, at 10:36 AM, Paul Vixie wrote:

>>> while i'm talking mostly about e-mail addresses here, the
>>> arguments extend
>>> to phone numbers and postal addresses.  those of us who use small
>>> variations in our postal contact information can tell who bought or
>>> scraped our address and from where.  whois trust just does not
>>> scale.
>>
>> I understand your point, but the double edge sword here is, that
>> the lack of
>> the valid information is just as detrimental since many of us use
>> it to
>> track down just such issues as you have described.  It makes it
>> easier for
>> those of us that have actual human beings hunting down either spam
>> and or
>> network related issues.
>
> yes it does.  which is why i'm proposing a solution.
>
>> We had our network hyjacked by a larger telecommunications company
>> a few
>> years back. Without that information, we never would have been able
>> to get
>> an actual human being to fix the routing screw up.
>
> i imagine that the RIR, or RIR system, who sits between you and that
> company,
> could have passed your request in real time to the right person,
> without also
> publishing that right person's contact details in a place where
> spammers,
> either well intentioned ones like spamcop, or the evil kind, can see
> it.
>
Ah, actually the SWIP contact info was the only way, and the last
resort.  Even their own information on their corporate web site did
not get us anywhere.

Regards,
Jeremy Anthony Kinsey
  e-mail: jer at mia.net
_____________________________________
Bella Mia, Inc.                                      www.mia.net
401 Host Drive                              www.dslone.com
Lake Geneva, WI. 53147         www.hostdrive.com
Phone: (262)248-6759       www.thednsplace.com
Fax: (262)248-6959            www.hostinglizard.com

_______________________________________________
ARIN-Discuss
You are receiving this message because you are subscribed to the ARIN
Discussion Mailing List (ARIN-discuss at arin.net).
Unsubscribe or manage your mailing list subscription at:
http://lists.arin.net/mailman/listinfo/arin-discuss
Please contact the ARIN Member Services Help Desk at info at arin.net
if you experience any issues.