[arin-discuss] The joy of SWIPping

[Mark Danielson]

I appreciate your response Owen.  I certainly don't want to lead anyone astray.

While I'm aware of the "violation" of the letter, I don't agree that it's against the spirit.  I do provide the legal business name of my clients (at least how it's written in our contracts) and those names can be pulled up in a variety of record systems that ARIN employs (or anyone else who knows what s/he's doing).

While I have a lot more to SWIP since I inherited this job, I make an effort to validate all customer information and have never refused public information when asked.  However, as some details are subject to change frequently, I don't wish to maintain it in multiple repositories.

One rationalization is that the bulk of our customers reside within our data centers and pay our NOC to monitor and maintain their systems.  So, the contact information is not erroneous, but maybe to some lacking, if they desire to talk to our customer directly.  Therefore, when an issue arises, the NOC handles the call, confers with the customer and the situation is resolved appropriately. 

________________________________________
From: Owen DeLong [mailto:owen at delong.com] 
Sent: Monday, May 12, 2008 1:12 PM
To: Owen DeLong
Cc: Mark Danielson; arin-discuss at arin.net
Subject: Re: [arin-discuss] The joy of SWIPping

Just to clarify, my statement below is my own personal opinion
and not necessarily that of ARIN or the ARIN AC.

Owen

On May 12, 2008, at 9:49 AM, Owen DeLong wrote:


It does not, in my opinion, meet the requirements:

4.2.3.7.1. Customer organization information
ISPs are required to demonstrate efficient use of IP address space allocations by providing appropriate documentation, including assignment histories, showing their efficient use. SWIP and RWHOIS reassignments should show each client's organizational information.

I do not believe your company's contact information qualifies
as "Customer organization information".  It may be that ARIN
has not yet noticed you doing this, but, this clearly violates
the spirit of the policy, and, I believe the letter as well.

Owen



On May 12, 2008, at 8:38 AM, Mark Danielson wrote:


When I SWIP I use our company's contact information except for the legal
business name of my customer.  Keeps things simple and meets the
requirements.  I've never received any hassle from ARIN or my customers,
unless I neglect doing it.

-----Original Message-----
From: arin-discuss-bounces at arin.net
[mailto:arin-discuss-bounces at arin.net] On Behalf Of Jeremy Anthony
Kinsey
Sent: Monday, May 12, 2008 10:18 AM
To: Aaron Wendel
Cc: arin-discuss at arin.net
Subject: Re: [arin-discuss] The joy of SWIPping


On May 8, 2008, at 7:38 PM, Aaron Wendel wrote:


Is there any way that ARIN accepts SWIPS for dedicated hosting  
customers
without a name and address?  I know they do this for private  
residences but
what about commercial entities?

Normally this isn't an issue for us but recently we've had a lot of
customers complain about personal information tied to their IP  
addresses and
demand that it be removed.

Any suggestions?

I would be curious about this as well.  We've had similar requests in  
the past.  Seems silly to me, because if someone really wanted the  
info that bad, they could still find it... Anyway.. Thanks!

Regards,
Jeremy Anthony Kinsey
 e-mail: jer at mia.net
_____________________________________
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Phone: (262)248-6759       www.thednsplace.com
Fax: (262)248-6959            www.hostinglizard.com

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