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On 24/01/2023 2:06 p.m., Adam Thompson wrote:<br>
<blockquote type="cite"
cite="mid:YT2PR01MB46229EC3069757D6BD1B20A8ABC99@YT2PR01MB4622.CANPRD01.PROD.OUTLOOK.COM">
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<p class="MsoNormal"><span style="mso-fareast-language:EN-US">P.S.
Speaking of humans behaving suboptimally, Voicenetwork.ca –
please do better. Mailing lists should never feed directly
into your ticket system.</span><br>
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</blockquote>
<br>
I suspect what happened there is:<br>
<br>
#1: Someone who worked at Voicenetwork.ca subscribed their work
E-mail to this list<br>
thinking that they would be working there forever.<br>
#2: Their employment at Voicenetwork.ca ended on sufficiently short
notice they were<br>
not able to to unsubscribe the work E-mail address from any
lists it was on. (Or<br>
possibly they forgot to when they left the company.)<br>
#3: Voicenetworks.ca has a default policy of re-directing the
E-mails of any former<br>
employees to a general address (that is attached to the
ticketing system) to catch<br>
E-mails from any customers that might try contacting said
employee.<br>
<br>
A good preventative fix for this is for everyone to use a domain
that you yourself <br>
own when subscribing to mailing lists rather than an employer
controlled E-mail <br>
address that you could lose access to on short notice for reasons
that can't be <br>
anticipated in advance. (Other people's decisions can be
unpredictable and <br>
arbitrary.)<br>
<br>
Of course this doesn't apply if you _own_ the associated business
but for anyone <br>
else getting your own domain might spare mailing lists you are on
from this <br>
problem. <br>
<pre class="moz-signature" cols="72">--
Glen A. Pearce
<a class="moz-txt-link-abbreviated" href="mailto:gap@ve4.ca">gap@ve4.ca</a>
Network Manager, Webmaster, Bookkeeper, Fashion Model and Shipping Clerk.
Very Eager 4 Tees
<a class="moz-txt-link-freetext" href="http://www.ve4.ca">http://www.ve4.ca</a>
ARIN Handle VET-17</pre>
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