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<p>Without knowing the history, yes, in principle, I would agree with you. Paying a fee and then being denied service is... not appropriate, at least not normally. Also not legal in many places, not sure what would apply here (and none of my business).</p>
<p>-Adam</p>
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<p>On 2021-05-10 13:38, Steve Noble wrote:</p>
<blockquote type="cite" style="padding: 0 0.4em; border-left: #1010ff 2px solid; margin: 0"><!-- html ignored --><!-- head ignored --><!-- meta ignored --> Hi Adam,<br /> <br /> You make my point exactly, I will follow up in-line.<br /> <br /> <span>Adam Thompson wrote on 5/10/21 11:01 AM:</span><br />
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<p>Steven, that feels like a deliberate mis-characterization to me.</p>
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It is not, but you may not have history about how I was refused service by ARIN for multiple years.<br />
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<p>You're right, you are not guaranteed to receive service, in much the same way you are not guaranteed to receive a payout from your car insurance if you don't have an accident. Or that you aren't guaranteed to watch CBS content even though it's included in your cable bundle: you're paying for (among other things) the right to access it on demand.</p>
<p>As far as I know, however, paying your fee <em>does</em> guarantee that ARIN services will be available to you if and/or when you need or want it.</p>
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That is incorrect, John can confirm that I was not allowed to use any services from ARIN for my ASN for a few years due to an issue with their database. I was still required to pay the fee but I was not given access to the services i.e. I couldn't even update the mailing address, which I believe you are required to keep updated.<br />
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<p>We pay for many, many things where we do not always take full advantage of the service we're paying for, because the provider has fixed costs regardless. Your local cableco charges a fixed amount for packages, regardless of which channels in that package you watch. When you stay in a hotel, you pay the same fee regardless of whether you spend 10 minutes in the room, or 16 hours. Both examples, like ARIN, are where there are fixed costs to providing you *any service at all*, so the consumer is expected to defray those. (Insurance isn't so much a fixed-cost example, rather it's a "mutual" or "pool", but it works out much the same in the end.)</p>
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If my cable company did not provide service to me for a year, I would expect that I would get that money back, so to your point, I should expect ARIN to pay me back for the time that they refused to provide services? Since ARIN does not guarantee that the objects are usable, we are not paying for that, we are paying for services.<br />
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<p>I don't see how this is substantially different from any other provider with fixed costs - we shoulder their entire cost, we don't get to pick and choose. Where we do get to, the overhead is then baked into each and every price, and each and every one of us gets a raw deal. I shudder to think what per-second hotel billing would look like.</p>
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It isn't and hence ARIN like all of the above named entities would be required to compensate any individual/organization that was denied service.<br />
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<p>-Adam Thompson<br /> <a class="moz-txt-link-abbreviated" href="mailto:athompso@athompso.net">athompso@athompso.net</a></p>
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<p>On 2021-05-10 12:43, Steve Noble wrote:</p>
<blockquote style="padding: 0 0.4em; border-left: #1010ff 2px solid; margin: 0;"><br /> <br /> <span>John Curran wrote on 5/10/21 9:47 AM:</span><br />
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Steve - </div>
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<div>As noted earlier, ARIN provides many operational services for all of the resources in the registry – and these services are provided even for number resources that have no requests pending or when there are requests pending to change information but that lack proper documentation. </div>
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<div>The consultation that is now underway is with regard to a fee change proposal that does not change the maintenance fees for ASN's (although it will make them go away for many end-user customers with IPv4 or IPv6 holdings due to their migration to the Registration Services Plan with ASN registry services already included :-) </div>
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<br /> Hi John,<br /> <br /> Since paying the fees does not guarantee that you will receive service, it seems clear that the fees should be based on usage, not on resources. If ARIN does not provide the services, then the fee should be reduced or removed.<br /> <br />
<div class="moz-signature">-- <br />Thank you,<br /> Steven</div>
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<div class="moz-signature">-- <br />Thank you,<br /> Steven</div>
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