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On 1 Jul 2019, at 10:00 AM, Jeff Tchang <<a href="mailto:jeff.tchang@gmail.com" class="">jeff.tchang@gmail.com</a>> wrote:<br class="">
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<div class=""><span style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;" class=""><span class="Apple-converted-space"> </span>I
don't think I've ever interacted with any service that deletes all my tickets after 90 days. …</span></div>
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<div class="">Jeff -</div>
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<div class=""><span class="Apple-tab-span" style="white-space:pre"></span>To be clear, we’re only referring to report generation tickets - not tickets associated with any of normal customer communications or requests.</div>
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<div class=""><span class="Apple-tab-span" style="white-space:pre"></span>ARIN can certainly maintain these tickets, but the value of such reports to our customers is questionable months after they’ve been run and reviewed, and regardless of technology involved,
there will be be performance implications for ARIN Online in maintaining them… hence the suggestion that we do not keep these particularly reporting tickets more than 90 days. </div>
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<div class="">Thanks,</div>
<div class="">/John</div>
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<div class="">John Curran</div>
<div class="">President and CEO</div>
<div class="">American Registry for Internet Numbers</div>
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