[ARIN-consult] Consultation on Expanding 2FA Options for ARIN Online

[Glen A. Pearce]

On 24/01/2023 2:06 p.m., Adam Thompson wrote:
>
> P.S. Speaking of humans behaving suboptimally, Voicenetwork.ca – 
> please do better.  Mailing lists should never feed directly into your 
> ticket system.
>

I suspect what happened there is:

#1: Someone who worked at Voicenetwork.ca subscribed their work E-mail 
to this list
        thinking that they would be working there forever.
#2: Their employment at Voicenetwork.ca ended on sufficiently short 
notice they were
        not able to to unsubscribe the work E-mail address from any 
lists it was on.  (Or
        possibly they forgot to when they left the company.)
#3: Voicenetworks.ca has a default policy of re-directing the E-mails of 
any former
       employees to a general address (that is attached to the ticketing 
system) to catch
       E-mails from any customers that might try contacting said employee.

A good preventative fix for this is for everyone to use a domain that 
you yourself
own when subscribing to mailing lists rather than an employer controlled 
E-mail
address that you could lose access to on short notice for reasons that 
can't be
anticipated in advance.  (Other people's decisions can be unpredictable and
arbitrary.)

Of course this doesn't apply if you _own_ the associated business but 
for anyone
else getting your own domain might spare mailing lists you are on from this
problem.

-- 
Glen A. Pearce
gap at ve4.ca
Network Manager, Webmaster, Bookkeeper, Fashion Model and Shipping Clerk.
Very Eager 4 Tees
http://www.ve4.ca
ARIN Handle VET-17
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