[ARIN-consult] Consultation on Offering ARIN Content in Multiple Languages

[Owen DeLong]

At the very least, this would involve Spanish and French, I suspect.

Owen


> On Feb 22, 2023, at 13:10, Matt Harris <matt at netfire.net> wrote:
> 
> <image413292.png>
> Matt Harris​
> VP OF INFRASTRUCTURE
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>  <https://www.linkedin.com/company/netfirecloud/>	 <https://www.linkedin.com/company/netfirecloud/>	<image884878.png>
> <image968943.png>	matt.harris at netfire.net <mailto:matt.harris at netfire.net>	
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> 816-256-5446 <tel:816-256-5446>	
> <image993938.png>	www.netfire.com <https://www.netfire.com/>On Wed, Feb 22, 2023 at 2:49 PM Owen DeLong via ARIN-consult <arin-consult at arin.net <mailto:arin-consult at arin.net>> wrote:
> 
> I’m not sure staffing this is practical, but there are on-demand
> translation services that ARIN could subscribe to to enable
> this functionality. I would support such an action.
> 
> Owen
> 
> I think it depends how many languages are targeted. Simply offering Spanish in addition to English via support channels is likely a low bar and not terribly challenging: hiring someone who is fluent in both English and Spanish in the Northern VA region and who is at least a little bit technical and comfortable in a customer service/support role isn't at all difficult, and many such high quality individuals exist in that talent pool. This is made even easier if hiring remote staff within the US is on the table. Adding support for French makes things a fair bit tougher without hiring outside of the US, and even more obscure languages, even more so. (I'm basing this on my experience hiring and working alongside multi-lingual folks in technology environments in the US, YMMV.) 
> 
> Take care,
> Matt
> 

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